Mredula Gopinath Email & Phone Number

Bengaluru, Karnataka, India

Cochin Area, India

• Account manager position include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.
• Manage and develop client accounts to initiate and maintain favourable relationship with clients
• Upon requirement gathering, create the business proposal to client, which includes entire Scope of work.
• Proven work experience as an Account Manager
• Serve as the lead point of contact for all customer account management matters

Cochin Area, India

• Develop and implement business objectives, guidelines, and budget plans
• Account Management of major client accounts through Relationship marketing
• Maintain constant contact with key clients to develop service offerings and answer needs.
• Understand client process; upon analysis and case study of requirements (Business Consultation), align with Business analysts and formulate the Quote, Proposal documentation
• Maintain Quality service for International, national clients for Website, Web Application, Mobile Application, Digital Marketing, ERP, CRM, Ecommerce solutions with needful technical knowledge
• Technical Skills: WordPress, Codeigniter, Laravel, Cscart, Magento, Opencart, Dot Net, Python, Odoo

Kinfra Techno Park, Calicut

• Managing the 5 Departments under the Operations.ie;Business Development &Marketing,TechnicalSupport,Learning and Training,HR & Recruitment,Accounts & Administration
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions
• Long-term planning of business areas, management and planning of budget in coordination with the Executive Director and Project manager including an initiative geared toward operational excellence
• Regular meeting with the Department heads, team leads
• Business focus on ERP Applications, Web Applications, Custom Applications Etc., Role in Project Negotiation, Closing Project Deal Etc.
• Developing agreements, joint ventures, mergers and acquisitions

Kinfra Techno Park, Calicut

-Analysis and Feasibility Study of a project -Suggest the process and solution for the client requirement-educate the client and suggest the best path of improvements and the flow of implementation for the requirement-Plan & make the Proposal which includes the Scope of project.-Business focus on ERP Applications, Web Applications, Custom Applications.

Bengaluru Area, India

Worked in.Net Technology

Bachelor Of Technology - Btech, Computer Science, First Class

Activities and Societies: Hosting and Presentations, Documentation, Team Leader-Team leader of academic projects -Cultural activities.

High School, Computer Science, 12

Specialised in Computer Science Branch