Michael Rojas, Mpa Email & Phone Number

San Francisco County, California, United States

Role includes a number of project support and coordination duties, including the following:-Oversight and administrator-level management of an Oracle-sourced database used by civil service and contracted programs for the purpose of reporting staff demographics, language capacity;provides training and technical support for all user questions; facilitates data submission/updating;fields requests from program managers for data extraction and report generation.-Coordination, management, and oversight of the use of interpretation/translation services, servingas the intermediary between clinicians/program management and vendors; ensuring client languageneeds are met; documenting requests for language support; build rapport and manage vendorrelations to ensure quality standards are met and maintained.▪-Collaborates with DPH Budget and Fiscal teams to initiate creation of purchase orders; maintainsrecords of all expenditures and related documentation to facilitate payment processes; monitorspurchase order balances and initiates funding extensions as needed.-Coordinator for special projects such as the lead for a BHS Multicultural Student StipendProgram; conducting outreach across multiple systems of care; liaison for all inquiries from interns,overseeing application and award processes; organizing and promoting required training session(s)for interns, collaborating with DPH Fiscal to ensure award funds are secured and dispersed in atimely manner.-Initiated the development and eventual launching of pilot program to grant contracted providersaccess to interpretation vendors; consulted with Budget team to ensure existence of sufficientfunds; designed initial structure of the pilot and justification for its creation; wrote communicationsto announce rollout and conducted subsequent outreach at provider meetings amongst communitypartners; monitor all related expenditures and manage requests for support.

San Francisco Bay Area

-Administrative support for finance manager overseeing accounts under Occupational & Environmental Medicine and Dept. of Medicine-VA Med Center and all relevant faculty-Assisted with all matters of purchasing and payment initiation with Controller's Office (via Bearbuy) and directly with vendors-Creation of financial journals on Peoplesoft to adjust debits on discretionary and sponsored accounts-Reconciling ledgers on faculty's above-mentioned accounts-Coordination of events and interviews-Processing of payroll expense transfer and expense reports

San Francisco Bay Area

Serving as a copy editor for the Dharma as Water educational team, reviewing transcripts of episodes that produced in Taiwan, which are then sent to the U.S. to be translated into English. I am a set of eyes, looking at grammar and content while also collaborating with the team to design these transcripts into lessons that are palatable for Western (non-Chinese speaking) audiences.

San Francisco Bay Area

-Temporary assignments performing front desk duties at substance abuse recovery program and community health nonprofit-Answered phones and processed payments from clients-Organized client records and continuously updated roster as clients were admitted/discharged-Extensive data entry work

San Franicisco, Ca

-Provided administrative support at supplemental nutrition program serving low-income families-Responsible for collecting participant information from database, providing referrals and generation of performance evaluation reports -Oversaw staff (for approx. 30 employees) time study report for submission to accounting department to ensure accountability within the program-Compiled outreach materials for distribution to other departments and social service programs-Managed busy front desk within clinic setting: screening participants for eligibility, scheduling appointments and facilitating operations through excellent customer service-Worked with clinic supervisor to develop policies to best ensure client satisfaction; successfully increased/maintained participation levels such that caseload increased three-fold in three years-Trained interns/volunteers in standard protocols and how to navigate core database -Provided direct support to management team through establishing correspondence with third parties and maintaining communication within the organization, namely between the main administrative office and clinics

Master Of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management

Earned entry into Pi Alpha Alpha Honor Society with 3.85 GPA

Bachelors Of Arts, Major: Geography(Human/Cultural Focus); Minors: Economics, International Relations

Graduated Cum Laude with a 3.64 GPA while earning Dean's List Honors in each semester of undergraduate study.