Mridha Faysal Hossain Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

St. Leonards, New South Wales, Australia

Rockdale, New South Wales, Australia

• Developed written communication skills by writing incident reports and emails• Enhanced my leadership skills by training team members in processes and demonstrating tasks and assisting them as needed• Provided outstanding customer service while responding to customers’ enquiries or complaints, following company protocols and employing processing• Developed active listening while dealing with team members’ personal and professional problems • Following up on the company’s urgent announcements by withdrawing recalled products and promptly contacting customers

Dhaka, Bangladesh

• Organizing different events such as workshops, seminars, team building, milestone events• Conducting surveys and market research while launching new products involving target group observation and group interviews• Used different software including: LivingLens, Recollective and SurveySparrow to data process and calculations• Creating a budget for a marketing campaign and providing daily report to supervisors• Demonstrated communication and leadership skills by understanding supervisor’s order and passing it to subordinates while running a campaign.

Dhaka, Bangladesh

Dhaka, Bangladesh

Master'S Degree, Computer Systems Networking And Telecommunications

Master'S Degree, Marketing

Education record