Mrigendra Kumar Email & Phone Number

Doha, Qatar

F&B Service Expert/Bar/Wine Service Expert(Sabai Thai, Thai Speciality Restaurant & Bar) As a part of career with "Marriott International"The Westin Hotel & Spa i got the opportunity to work closely with the F&B Supervisor in f&b department.A passion for food & an excellent knowledge of beverages. # Knowledgeable about appropriate Table/Restaurant/Bar settings & service ware,outstanding customer service skills,able to think quickly & respond effectively to challenging situations,A team player willing to helpout wherever needed.# Excellent memory & capable of reciting,explaining & promoting a wide range of menu items,successful track record of up-selling techniques food & beverage menu items.# An energetic & enthusiastic food & beverage professional with proven experience in a fast-paced hospitality enviornment,solid working knowledge of hygiene & safety standards & regulations, Efficient server/Bartender with a comprehensive knowledge of Beer,Wines,Mixed Drinks & Spirits.# Familiar with a wide range of food preparation methods & ingredients,Quick to develop a complete understanding of all menu items & ingredients# Able to deliver food promptly & professionally & provide excellent follow up services,Record of promptly & effectively addressing complaints & issues & providing the right information.# Able to remain professional & calm in a high stress enviornment,Skilled at communicating responsively with customers & clearly with other staff.# Proficient in handling a range of financial transcation with a high degree of accuracy,accurate preparation & processing of bills & payments.

New Delhi Area, India

Bangalore

BAR & RESTAURANT Agent (Indian Darbar, Indian Speciality Restaurant & Bar) CONRAD HOTELS & RESORTS02 July 2018 to 27 May 2019. As a part of career with Hilton Worldwide i got the opportunity to work closely with the F&B Supervisor in f&b department.A passion for food & an excellent knowledge of beverages. # Knowledgeable about appropriate Table/Restaurant/Bar settings & service ware,outstanding customer service skills,able to think quickly & respond effectively to challenging situations,A team player willing to helpout wherever needed.# Excellent memory & capable of reciting,explaining & promoting a wide range of menu items,successful track record of up-selling techniques food & beverage menu items.# An energetic & enthusiastic food & beverage professional with proven experience in a fast-paced hospitality enviornment,solid working knowledge of hygiene & safety standards & regulations, Efficient server/Bartender with a comprehensive knowledge of Beer,Wines,Mixed Drinks & Spirits.# Familiar with a wide range of food preparation methods & ingredients,Quick to develop a complete understanding of all menu items & ingredients# Able to deliver food promptly & professionally & provide excellent follow up services,Record of promptly & effectively addressing complaints & issues & providing the right information.# Able to remain professional & calm in a high stress enviornment,Skilled at communicating responsively with customers & clearly with other staff.# Proficient in handling a range of financial transcation with a high degree of accuracy,accurate preparation & processing of bills & payments.

Bangalore (Whitefield)

Bar & Restaurant (Latitude Restaurant 24*7 Vivanta By TAJ Hotel01st jan 2015 to 30th oct 2016.# Welcome & seat guests,present & discuss menus,Answer - questions about menu items,making recommendations upon requests,informing customers about daily specials,Explaining how various menu items are prepared,describing ingredients & cooking methods,Taking orders from guests for food/Beverages.# Prepare & serve drinks as orderedPreparing Hot,cold, & mixed Drinks for Patrons,Serving different types of wines with the right standard,Providing the best quality of service of food & beverage to the hotel guests & outside guests,following the standards & procedure,Preparing & serving speciality orders at tables as required.# Checking with customers to ensure that they are enjoying their meals & taking action to correct any problems.# prepare final cheque & process of payments,deliver receipt to the customer,Thank customer for their visit & invite again.# Clean & set tables,Performed breakfast,lunch & dinner buffet set up & replenish food items.# To maintain inventory ,Bar stock of all times in Bar.Prepared drinks according to customer orders & made sure the guests are satisfied with service,provide a welcome & relaxing atmosphere to guests & making sure to give attentive service to each.# Highest up selling BAR/RESTAURANT Waiter,made all order & requisitions for items needed for day to day operations, I was responsible to close of all shifts,To drop all cheques in Accounts Dept,To maintain cash & sale register on daily basis,Drop the cash & give proper handover to nightshift.

Agra, Uttar Pradesh, India

Worked in different operational departments during my 4months Industrial Trainee including Food & Beverage,Front-Office.Housekeeping & Food Production.