Mrinal Das

Mrinal Das Email and Phone Number

Partner
Mrinal Das's Location
Hyderabad, Telangana, India, India
Mrinal Das's Contact Details

Mrinal Das personal email

n/a
About Mrinal Das

Mrinal is the Operations Excellence leader for Deloitte India Offices, leading a consulting team that delivers business/operations improvement across industries. He has 17 years of experience in business process consulting, leading strategic initiatives, driving change management programs and operations management including assessing, implementing and advising senior leaders on how to effectively deploy business improvement/transformation initiatives. In his previous experience, he was a leader for multinational manufacturing/services companies, managing large teams to execute offshore advisory services, global business improvement initiatives, strategic sales and marketing analytics, operations management and lean six sigma practices.Core competencies:- Organizational assessment - Service delivery and operating model design/improvement- Change management program- Creation of shared services center- Process transition advisory services- Program management /implementation

Mrinal Das's Current Company Details

Partner
Mrinal Das Work Experience Details
  • Honeywell Global Customer Service Center
    Haed Of Sales & Marketing Support Coe
    Honeywell Global Customer Service Center Feb 2009 - Oct 2009
  • Honeywell Global Customer Support Center
    Head Of Business Process Excellence (Quality+ Pmo) & Ops Ldr. For Cust. Service/Order Mngt Processes
    Honeywell Global Customer Support Center Jun 2007 - Jan 2009
    Directly responsible for 1. Process re-engineering 2. Program Management Office (Transitions)3. Deliery of SLA, Operations / Poeple Management / customer relationship management
    View
  • Dell International Services
    Delivery (Ops) Head - Dell Analytics, India
    Dell International Services Aug 2004 - May 2007
    View
  • Dell International Services
    Outsourcing Leader Team Size - 350+ Agents (Us Tech Support/Customer Service)
    Dell International Services Aug 2004 - Jul 2005
    View
  • Ge Capital International Services
    Operations Ldr. (Responsible For Voice / Non Voice Processes - Span Of Control 165 Fte)
    Ge Capital International Services Aug 1998 - Aug 2004
    View

Mrinal Das Skills

Outsourcing Business Process Improvement Program Management Vendor Management Six Sigma Business Transformation Team Management Business Process Strategy Operations Management Bpo Management Transition Management Business Strategy Service Delivery Change Management Pmo Process Management Operational Excellence Leadership Business Analysis Business Process Re Engineering Offshoring Process Consulting Management Consulting Consulting It Strategy Process Excellence Global Delivery Process Improvement It Outsourcing Shared Services Analytics Process Engineering

Frequently Asked Questions about Mrinal Das

What is Mrinal Das's role at the current company?

Mrinal Das's current role is Partner.

What is Mrinal Das's email address?

Mrinal Das's email address is dm****@****o.co.in

What skills is Mrinal Das known for?

Mrinal Das has skills like Outsourcing, Business Process Improvement, Program Management, Vendor Management, Six Sigma, Business Transformation, Team Management, Business Process, Strategy, Operations Management, Bpo, Management.

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