James Tudor
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James Tudor Email & Phone Number

Head of L and D and Client Experience at Premier Vet Alliance
Location: Greater Bournemouth Area, United Kingdom, United Kingdom 9 work roles
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Current company
Role
Head of L and D and Client Experience
Location
Greater Bournemouth Area, United Kingdom, United Kingdom
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Who is James Tudor? Overview

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Quick answer

James Tudor is listed as Head of L and D and Client Experience at Premier Vet Alliance, a company with 32 employees, based in Greater Bournemouth Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for James Tudor.

James Tudor previously worked as Head of L&D and Client Experience at Premier Vet Alliance and Global Head of Training at Premier Vet Alliance.

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Premier Vet Alliance

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Profile bio

About James Tudor

Multi-skilled Head of L&D & CX who has had a critical role in building the world’s largest 3rd party provider of preventative pet care plans - through product design and development, performance metrics integration, B2B / internal training frameworks and customer experience initiatives. Successfully managed training for both staff and vet practice personnel since 2010, now across 2000+ sites worldwide, driving up skills in initial and ongoing practice engagement, ensuring technological competence, and customer onboarding. Possesses an early background in driving improvements to Britain’s largest mobile photography organisation, achieving 100% sales growth in 6 months via contemporary photography introduction, intelligent changes to sales presentations and training delivery.Data driven, thorough and focused on the customer, implements data collection for feedback to establish continual improvements, and continually breaks down blockages to success.________________________________________Key achievements to date:🔸 Developed a customisable product for global, highly regulated markets with different currencies, banking structures and corporate & independent vet organisations - now 2 million+ pets on plan.🔸 Introduced LMS and author tool for B2B clients, creating 250 courses (now available in 5 languages), achieving 16k+ learners and 330,000 total hours of CPD / CE🔸 Developed and implemented a home delivery service in the UK to 100k+ pets, now expanding across Europe and US. 🔸Spearheaded numerous VOC initiatives such as surveys, interviews and mystery shopper, resulting in improvements in training and client onboarding through to introducing company-wide SLAs - enhancing customer engagement, response rates and service adoption. 🔸 Introduced online sign-ups as well as the first live banking portal in the industry, and an online marketing hub with social media for B2B clients, personalised to practices.🔸 Trained 2000+ client personnel including business owners, directors and veterinarians, as well as 20+ PVA country managers across Ireland, Denmark, The Netherlands, France, Germany and the US 🔸 Achieved over 40% resource reduction and profit increase via virtual training and meetings. ________________________________________🌏 I welcome new networks and opportunities, so don’t hesitate to connect.

Current workplace

James Tudor's current company

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Premier Vet Alliance
Premier Vet Alliance
Head of L and D and Client Experience
bristol, bristol, united kingdom
Employees
32
AeroLeads page
9 roles · 31 years

James Tudor work experience

A career timeline built from the work history available for this profile.

Head Of L&D And Client Experience

Bristol, England, United Kingdom

Established in 2010, PVG is now the largest 3rd party provider of preventative pet care plans globally and continues to grow throughout Europe and the USA. Developed the in-practice health care plan concept first-hand, scaling every process into a commercial offering and adapting this across seven territories. Role focus now is the interaction between.

Global Head Of Training

Bristol, United Kingdom

SLT member delivering a global sales training programme that has helped accelerate a grass-roots product to multi-territory success in a matter of years._________________________________________________► Spearheaded global training strategy for 50+ PVG staff and clients’ staff across 1380 sites worldwide► Continued to develop and customise the product for.

Sep 2015 - Oct 2019

Senior Practice Support Manager

United Kingdom

Joined Premier Vet Alliance just prior to its establishment to develop, commercialise and roll out a customisable health care plan to UK veterinary practices, in a highly competitive market. Ultimately responsible for the operationalisation, commercialisation and growth of the core in-practice health care plan model that has brought PVA success in the.

Sep 2010 - Sep 2015

Portrait And Wedding Photographer

Freelance

Studio and location-based freelance photographer. Developed a client base for studio family portraiture and weddings, and spent some time as Creative Director for Garrison Girls military charity, managing photography, artwork and marketing aspects.

Sep 2006 - 2013

Field Manager

Southwest, UK

Until 2017, Pixifoto represented the mobile division of Photo Corporation (UK) Ltd, the second-largest portrait company in the world, operating mobile photographic studios in retail outlets for child portraiture. Led the southwest region which achieved a turnover upwards of £1.5M. Reported to the Area Manager with direct leadership of 26.

Sep 2007 - Apr 2009

Area Trainer

Southwest, UK

Accountable for sales targets and training, designed and delivered training days and workshops across 1,000 unique sites a year. Trained trainers and junior managers in photography, sales, customer service and time management, and photographers in portrait photography and maximising revenue from sittings.

Oct 2003 - Sep 2007

Senior Photographer

Southwest, UK

Portrait photographer, specialising in preschool age 0 - 4yrs. Introduced contemporary photography to the outlet, provided high-quality prints and devised new product arrangements and sales presentations that achieved 100% sales growth in 6 months and reduced ‘no sales’ by 50%, leading to promotions to Area Trainer and Field Manager. Mentored new.

Feb 2000 - Oct 2003
Team & coworkers

Colleagues at Premier Vet Alliance

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FAQ

Frequently asked questions about James Tudor

Quick answers generated from the profile data available on this page.

What company does James Tudor work for?

James Tudor works for Premier Vet Alliance.

What is James Tudor's role at Premier Vet Alliance?

James Tudor is listed as Head of L and D and Client Experience at Premier Vet Alliance.

Where is James Tudor based?

James Tudor is based in Greater Bournemouth Area, United Kingdom, United Kingdom while working with Premier Vet Alliance.

What companies has James Tudor worked for?

James Tudor has worked for Premier Vet Alliance, Freelance, Photo Corporation (Uk) Limited, and Waitrose & Partners.

Who are James Tudor's colleagues at Premier Vet Alliance?

James Tudor's colleagues at Premier Vet Alliance include Ilja Bocarovs, Luke Drury, Kathrine Blaney, Paul Hardwick, and Charlotte (Cj) Frampton.

How can I contact James Tudor?

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