In 2016, I established a business to provide real estate services for residential, commercial, and industrial clients. I work with many clients or investors annually to buy and sell single-family homes, rentals, vacant land, multi-family properties, and industrial/commercial buildings.Some of my contributions include:➥ Collaborated with clients or investors to increase home values by up to 40% prior to sale.➥ Negotiated flip-and-fix or buy-and-hold… Show more In 2016, I established a business to provide real estate services for residential, commercial, and industrial clients. I work with many clients or investors annually to buy and sell single-family homes, rentals, vacant land, multi-family properties, and industrial/commercial buildings.Some of my contributions include:➥ Collaborated with clients or investors to increase home values by up to 40% prior to sale.➥ Negotiated flip-and-fix or buy-and-hold agreements.➥ Negotiated up to 30% discounts on every property.➥ Conducted Comparative Market Analyses for buyers and sellers to provide accurate price estimations. Show less

Cruise is a self-driving car company that develops and tests autonomous car technologies.As Commercial Operations Coordinator, I am accountable for leading a team of 20 Driverless Support Specialists (DSSs) to oversee the preparation, launch, and landing of hundreds of autonomous vehicles (AVs). I uphold safety best practices in all aspects of day-to-day garage operations. Some of my contributions include:➥ Design, implement, and manage efficient processes to… Show more Cruise is a self-driving car company that develops and tests autonomous car technologies.As Commercial Operations Coordinator, I am accountable for leading a team of 20 Driverless Support Specialists (DSSs) to oversee the preparation, launch, and landing of hundreds of autonomous vehicles (AVs). I uphold safety best practices in all aspects of day-to-day garage operations. Some of my contributions include:➥ Design, implement, and manage efficient processes to achieve departmental goals.➥ Oversee the documentation, communication, and implementation of DSS procedures related to vehicle preparation, cleaning, charging, and lost and found.➥ Recruit, develop, and manage a highly qualified team of operators. ➥ Collaborate with cross-functional AV operations and fleet management teams, leading continuous improvement initiatives to enhance operational efficiency. ➥ Routinely update and streamline existing/future standard operating procedures. ➥ Leverage Lean Six Sigma training to improve productivity and reduce waste. Show less

As Driverless Support Specialist, I was tasked with preparing autonomous vehicles for nightly launches, routinely updating software, and ensuring processes and checks were completed on time.I oversaw launch and land functions during driverless operations for up to 350 AVS per night.Some of my additional contributions include:➥ Mentored and trained new Driverless Support Specialists to elevate team performance.➥ Implemented procedural changes to drive greater… Show more As Driverless Support Specialist, I was tasked with preparing autonomous vehicles for nightly launches, routinely updating software, and ensuring processes and checks were completed on time.I oversaw launch and land functions during driverless operations for up to 350 AVS per night.Some of my additional contributions include:➥ Mentored and trained new Driverless Support Specialists to elevate team performance.➥ Implemented procedural changes to drive greater efficiency. ➥ Conducted safety and integrity checks (including charging, cleaning, and disinfecting AVs). ➥ Drove vehicles between facilities and charging locations.➥ Provided field support to remediate issues with autonomous vehicles. Show less

As Director of Operations, I was responsible for leading an agile, 3-member team to manage all day-to-day operations for the real estate company including marketing, reporting, project management, scheduling, business development, and event planning.Some of my key contributions include:➥ Designed efficient procedures for pre-sale, active, and pending closing to streamline sales cycles.➥ Partnered with 5+ vendors to manage 8-10 monthly homes.➥ Increased total home… Show more As Director of Operations, I was responsible for leading an agile, 3-member team to manage all day-to-day operations for the real estate company including marketing, reporting, project management, scheduling, business development, and event planning.Some of my key contributions include:➥ Designed efficient procedures for pre-sale, active, and pending closing to streamline sales cycles.➥ Partnered with 5+ vendors to manage 8-10 monthly homes.➥ Increased total home sales by 17.6%.➥ Gathered requirements, developed project plans, and defined the scope for all real estate listings and projects.➥ orchestrated marketing initiatives including newsletters, magazines, and social media campaigns to fuel business growth. ➥ Produced a 16-page monthly magazine which was distributed to 20K prospective customers. ➥ Authored a standard operating procedures manual to uphold operational best practices.➥ Managed calendars and schedules for team members, clients, contractors, and key stakeholders.➥ Deployed a CRM platform to enhance the reach and impact of customer outreach efforts.➥ Conducted financial calculations including net to buyer/seller forms, budgets, and lease vs. purchase analyses. Show less

Between 2015 and 2021, I managed all day-to-day operations for a property investment business. I provided operational, administrative, and maintenance oversight to ensure tenant needs were met.Some of my additional contributions include:➥ Acquired and managed single-family/multi-family homes using a variety of online and offline marketing methods – including postcards, direct mail, phone marketing, and courthouse visits, social media outreach, Zillow, and the MLS… Show more Between 2015 and 2021, I managed all day-to-day operations for a property investment business. I provided operational, administrative, and maintenance oversight to ensure tenant needs were met.Some of my additional contributions include:➥ Acquired and managed single-family/multi-family homes using a variety of online and offline marketing methods – including postcards, direct mail, phone marketing, and courthouse visits, social media outreach, Zillow, and the MLS. ➥ Deployed a digital payment system, resulting in 100+ hours of time savings.➥ Led third-party vendors and contractors to implement capital improvement or maintenance projects.➥ Designed lean and standardized business processes to drive further improvements in operational efficiency Show less

Between 2017 and 2019, I managed a portfolio of buildings, facilities, and other structures for the FBI.I provided guidance and technical support in the areas of property inventory management, acquisition, conversion/diversion, and renovation.I also managed and administered facility budgets ranging up to $250MM.Some of my key contributions include:➥ Researched and identified optimal sites/spaces for acquisition purposes that adhere to federal… Show more Between 2017 and 2019, I managed a portfolio of buildings, facilities, and other structures for the FBI.I provided guidance and technical support in the areas of property inventory management, acquisition, conversion/diversion, and renovation.I also managed and administered facility budgets ranging up to $250MM.Some of my key contributions include:➥ Researched and identified optimal sites/spaces for acquisition purposes that adhere to federal regulations.➥ Translated real estate requirements into procurement specifications.➥ Developed plans, policies, and procedures for the cost-effective operation of real property programs.➥ Contributed to the decision to renovate instead of purchasing a new building, resulting in $250MM in savings for taxpayers. ➥ Analyzed costs associated with a new visitor screening office, working with a manufacturer to deliver $1MM in cost savings. ➥ Achieved 2 awards for exceptional portfolio management skills (2018). Show less

Between 2011 and 2017 I started my career at the FBI in the Communication Center, the front lines for interacting with the public. ➥ Disseminating results of database checks (NCIC, Sentinel, ACS, DIVS, Accurint, CLEAR, JABS)➥ Telecommunications➥ Liaison contact with other law enforcement agencies➥ Covering, processing, and assigning leads in databases➥ Handling of telephonic complaints➥ Organizing and maintaining information, and determining the… Show more Between 2011 and 2017 I started my career at the FBI in the Communication Center, the front lines for interacting with the public. ➥ Disseminating results of database checks (NCIC, Sentinel, ACS, DIVS, Accurint, CLEAR, JABS)➥ Telecommunications➥ Liaison contact with other law enforcement agencies➥ Covering, processing, and assigning leads in databases➥ Handling of telephonic complaints➥ Organizing and maintaining information, and determining the appropriate information management system to be used➥ Conducting research using inductive/deductive principles to manipulate data and analysis for reports and/or presentations➥ Assisting with projects from Intelligence Analysts as needed such as inputting bank robbery subjects on the national directory and telephone applications Show less