Mark Staples Email & Phone Number

Florida, United States

Business Intelligence Professional

Supports national field team income development activities. Works in collaboration with management team, client, and ADS subject matter experts to provide timely and accurate business intelligence, analysis, reporting, presentations, and beneficial processes in support of strategic initiatives.● Field team needed to focus on customer sales penetration slippage and identify early indications of potential business defection. Developed reporting to isolate penetration slippage, along with process to record actions taken, supporting a national product penetration increase of 14% within 18 months of implementation, along with defection mitigation successes.● Client internal sales forecasting had low accuracy. Developed robust sales forecast model based on historical dealer sales patterns, and supported visually with a logarithmic regression chart, which projected primary sales with high accuracy and led client to adopt it as their primary sales forecast.● Basic reporting used by management team for tracking and coaching the field team through process steps was cumbersome. Developed full suite of management/audit dashboards in Salesforce Lightning that significantly improved the effectiveness and efficiency of process management.

Key member of team supporting sales penetration of F&I products into over 1250 dealerships across the U.S. for a World-Class OEM Automotive Manufacturer. Developed and manage critical reporting processes, providing team with key performance data for their assigned dealership accounts. • Client/ADS lacked comprehensive analytical and reporting platform. Client/ADS worked with only HOST mainframe system and limited “Ad-Hoc” style reports. Developed robust MS Access RDBMS applications known as the Nissan Research & Intelligence Dashboard (NRID) and Infiniti Research & Intelligence Dashboard (IRID) used collectively by the ADS field force, client, and Nissan Finance in support of program performance and business objectives. Received 2012 Nissan Special Achievement Award for creation of the NRID/IRID Intelligence and Reporting database applications.

Business development and B2B sales consulting in the northeast Florida market. Representing numerous product lines in the Paper, JanSan, and Packaging space to end-user commercial, manufacturing, and institutional clients.• Recognized opportunity for product sales in previously unexplored market. Expanded sales, driving revenue increase of $500K, requiring additional delivery truck and driver

Achieved Six Sigma Green Belt Certification. Pursuing Career Development opportunities at ProNet Charlotte. Volunteer work with non-profit organizations such as Hope Haven, Inc. in Charlotte, NC.

$2M specialty industrial contractor, 2002 to 2010. Directed cost containment, growth strategies, IT integration, project management, inventory, distribution, and external relationships. Led innovative marketing and training initiatives. Managed staff of two and $1.8M budget.

$4.5M distribution division of $60M wholesaler, 1983 to 2002. Oversaw day-to-day operations and supply chain activities with full P&L responsibility. Directed HR, government contracts, bidding, sales support, business development and IT implementation. Managed $250K inventory with high margins. Led 14.

Graduate Certificate, Business Intelligence

Bachelor Of Science, Computer Information Systems