My mission: to design and deliver remarkable ideas that empower people and organizations to achieve their aspirations in work and life.With over 20 years of experience in digital product design and innovation, I am a Vice President of Experience Design at Bounteous, a leading digital transformation agency, specializing in serving and delivering amazing financial services experiences for our clients, their customers, and their employees. I am a highly collaborative, strategic client partner tirelessly focused on helping solve the things that keep our clients up at night. I also lead teams of talented and diverse designers, researchers, and strategists who conceive and deliver impactful and delightful customer experiences for our clients.My core competencies include customer experience strategy, Lean UX, agile product design and delivery, service design, and user research. I specialize in transformative financial services products and services that are people-centered and purpose-built for both business and customer value. As part of my large portfolio of noteworthy accomplishments, I am most passionate about solving complex design problems, delivering great digital products, and fostering collaboration and inclusion.