Matt Davis Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

• Manage and maintain a dynamic Calendar of Events, strategically driving maximum occupancy to achieve monumental growth. Increased monthly event sales by an astounding 111% over 2023 in first full month. Furthered this success with a 38% increase over 2023 in second month.• Foster existing partnerships and proactively cultivate new business relationships to drive growth and advance awareness. Projected to achieve the highest grossing year of event sales on record.• Maximize our management of event inquiries by streamlining our responses, establishing a new all-time monthly high in events booked. • Send and book contracts, initiate BEOs, process deposits, conduct site visits, create event menus, finalize payments, and maintain clear and consistent communication with guests and the team.

Chicago, Illinois, United States

• Cultivated business relationships and heightened brand awareness, resulting in the two most successful years of event sales in the restaurant's history. Achieved a remarkable 34% increase in event sales in 2022 compared to 2019 and a substantial 20% rise over the previous yearly high. Produced a further 15% increase in 2023 event sales over the successful 2022 performance.• Managed and maximized a robust Calendar of Events, strategically delivering unparalleled profitability. Set impressive records with six new monthly highs in 2022 and five additional highs in 2023, including the establishment of an all-time highest-grossing sales month.• Championed the training and development of multiple Banquet Captains, shaping a Banquet Service Staff consistently praised for excellence.• Handled the day-to-day management of event inquiries, ensuring a prompt response within 24 hours. This approach led to an all-time high in events booked in 2022 and a new all-time high in 2023.• Oversaw the successful execution of events, consistently ensuring they surpassed all expectations.• Nominated for the prestigious national Manager of the Quarter Award in both 2022 and 2023.

Greater Chicago Area

• Instructed service standards, hospitality vision, and nuances of fine dining food & wine in a classroom setting for all service employees.• Mentored and fostered the growth of service and training staff, as well as supervisors, while meticulously maintaining the organized filing of training documents and materials.• Developed and updated training materials for utilization across all Grand Lux Café operations.• Proofread, edited, and revised extensive training documents and files using the MS Office suite for submission and publication.• Advised the Coordinator of New Restaurant Operations on training and development matters within Grand Lux Café.• Traveled to different locations within the concept to Train the Trainer, imparting effective teaching and mentoring techniques to new hires across the company.

Greater Chicago Area

• Provided exceptional guest service with a passionate commitment to ensuring absolute satisfaction.• Efficiently coordinated and supervised the successful execution of various banquet events.• Earned multiple Employee of the Month awards and received three nominations for the national company-wide Commitment To Excellence Award.

• Coordinated the effective day-of execution of weddings, proposals, nonprofit, corporate, and social events.• Communicated concisely and consistently with all vendors and team members to maintain a scheduled, smooth, and successful experience.• Catered to the needs of the client to ensure all expectations were met and exceeded.

Greater Chicago Area

• Served as a Brand Ambassador for multiple products and corporations at national networking and industry events, including the National Restaurant Association Show, the Chicago Auto Show, Sweets & Snacks Expo, and Techweek Chicago.• Enrolled as a student at The Second City Training Center.• Received a Joseph Jefferson Award Nomination for Best Ensemble in Shakespeare’s R&J.• Made a national television appearance as a contestant on Wheel of Fortune.