Michael J Hawkins Email & Phone Number

Having fulfilled the roles of both technical programming lead and business product owner, I know how important it is to translate business needs into functional requirements. As a skilled professional with knowledge of both sides of the equation, I am able to meld soft skills with technical skills to guide teams in deploying technical solutions and business processes that create value and reduce waste.Professional Profile:• Accomplished business analyst and project manager with 10+ years of experience in eliciting business requirements, analyzing business needs, and deploying solutions.• Adept at guiding large cross-functional business and development teams through new system installations and process improvement efforts, using process flow mapping and data flow mapping to pinpoint inefficiencies and reduce errors. • Analytical problem-solver skilled at root cause analysis, defect resolution, and software testing.• Excellent communication skills with a proven track record of successfully collaborating with internal and external clients, end users, executives, developers, architects, and QA.• Skilled Agile Coach with Scrum Master (CSM) and Product Owner (CSPO) certifications, experienced in product backlog prioritization, sprint planning, user story grooming, and retrospectives.

Listed skills include Business Requirements, Business Process Improvement, Project Management, User Acceptance Testing, and 17 others.