Michael Lawson Email & Phone Number

California, United States

San Francisco, California, United States

San Francisco, California, United States

As a Marketing Coordinator for BroadwaySF in San Francisco, I have been responsible for creating and editing all Playbill content for The Golden Gate and Orpheum Theatres, managing advertising budgets for national touring shows at both theaters and utilizing keen problem-solving skills to resolve issues with advertising and promotions, ensuring seamless operations and maximum ROI. I have collaborated with production, cast, crew, and customer service departments to deliver unforgettable theater experiences and exceptional customer satisfaction.

San Francisco, Ca

As Director of Audience Services at BroadwaySF, I oversaw customer support operations and played a crucial role in migrating the team onto the FreshDesk CRM platform. I authored scripted responses to recurring customer issues, trained new staff members on ticketing technologies, and led a team of 17 Audience Services Representatives. I conducted performance reviews, provided motivation, and delivered top-notch training to ensure the continued success of customer service operations.

Antioch, California, United States

As a stagehand, I collaborated with production team members to assist with upkeep of stage sets, props, and lighting equipment. I operated and maintained tools and equipment, including power tools, lighting instruments, and rigging gear, and ensured stage safety by maintaining awareness of hazardous conditions and following safety protocols. Additionally, I coordinated with other stagehands and stage managers to maintain the flow of performances, assisted with rehearsals, load-ins, and load-outs, as well as other backstage activities as needed.

Berkeley, California, United States

As a backstage crew member, I ensured smooth performances and effectively solved complex problems with the set using a wide range of tools and techniques sometimes under strict time pressure. I was committed to safety, making changes to procedures to mitigate potential risks and ensure the well-being of performers and crew members. Additionally, I demonstrated strong leadership skills by mentoring and guiding younger backstage crew members, and fostered a collaborative and productive work environment.

Uc Davis Medical Center - Uc Davis Health System

The Patient and Provider Engagement and Empowerment Through Technology Program to Improve Health in Diabetes, funded by the Patient-Centered Outcomes Research Institute (PCORI), is a research project led by Bette Irene Moore School of Nursing aimed at improving health in individuals with diabetes. As part of the research team, I played a vital role in identifying gaps in existing care, informing the research team about patient preferences for the use of technology in traditional healthcare, and providing input on study design and implementation. Additionally, I piloted and tested the technology and platform chosen for the project, providing valuable feedback to the team.

A small group of individuals or family members of individuals with type 1 diabetes that serves as a forum to give voice to and advice around the experiences, opinions, and desires of those most impacted by the JDRF mission to help assure that JDRF advocacy and research funding are closely aligned with the goals of people living with and affected by Type 1 Diabetes.

Berkeley, California

As the Senior Director of Programs & Marketing at Diabetes Hands Foundation, I compiled program and financial statistics and designed engaging annual reports, while utilizing creative problem-solving skills to resolve issues on a small budget. I also created and maintained the organization's brand book and wrote and designed content for social media platforms including Facebook, Twitter, Instagram, and blogs. Additionally, I developed websites using Wordpress, Discourse, and HTML, showcasing my expertise in website development.

San Francisco Bay Area

Optimize, maintain and monitor social platforms for clinical trial of Gleevec. Created content of social messages published. Monitored online media for mentions of the trial and interacted with bloggers with tailor-made calls to action.

Tempe, Arizona

As the Youth Development Director at Boys & Girls Clubs of East Valley, I oversaw the daily operations of a recreation center and managed an average daily attendance of 125 youth members, 6 paid staff, and 10 volunteers. I developed successful volunteer recruitment and recognition programs and worked with local businesses to obtain donations for sports teams and arts programs. Overall, my role involved creating a safe and positive environment for young members to learn, grow, and develop new skills.

As part of a new California Grant program, I was responsible for hiring over 100 new staff members. I also built community support for Boys & Girls Club programs by attending local community events. Additionally, I was responsible for conducting new-hire orientations and staff development trainings. I played a key role in the overhaul of the new-hire orientation process, editing training materials to ensure a smooth and effective training experience for all new staff members.

As a Literacy Program Manager, I managed the daily operations of an elementary school literacy program. I designed and launched an after-school literacy club that catered to non-traditional readers while working within the non-profit's budget. I maintained positive and regular communication with community members and school staff to ensure program success.

As an ESL Instructor, I conducted English language classes for a diverse group of adult students and mentored immigrant families assimilating to life in Orange County. I designed a curriculum that went beyond traditional ESL classes and included technology and life skills components to better equip my students for real-world situations.

Community news reporter covering Garden Grove, CA writing breaking news, covering local government, investigative news, local news and politics.

This is a nationally recognized test preparation and tutoring company specializing in undergraduate (SAT) and graduate program entrance exams (LSAT, GMAT MCAT).