Chris M. Email & Phone Number

Bristol, London, Anywhere

Leading the HCD team (UX, UI, PD, UXR, Content) in C&I • Design direction and thought leadership• Programme, channel, franchise and stakeholder management• Programme planning and resource management• Team planning and recruitment• Innovation, transformation and service design oversight• Operational strategy• Design tooling strategy• End to end design process ownership• Design governance and sign off• Risk management• Team performance management • Overarching design team principles and culture building• Workshop planning and facilitation• Brand direction• Wider digital experience team (40+) programme and resource alignment• Team objectives and growth strategy• Roadmap and pipeline planning• External agency partnership onboarding and management• Purpose, values and culture building• Apprentice and graduate mentorship

Oxford, United Kingdom

Responsible for delivering the technology platform into third party channels by helping partners adhere to design principles, maximising user engagement and the collection of behavioural data.• Identification of core feature enhancements• Design direction and strategy• Prioritisation of features and design translation• Rapid prototyping, testing and iteration• User testing facilitation• Stakeholder engagement• Day to day collaboration with design and technical teams

Swindon

Responsible for building out the digital design team within the internal agency. Complete ownership over the design process and strategy.• Creative and strategic direction• Design optimisation• Design systems and guideline evolution• Technical and marketing team support• Project and programme resourcing• Resource management and project planning• Stakeholder engagement• Implementation of new productivity standards and processes

Bristol

Heading up the digital creative department specialising in marketing for retail, automotive, healthcare and community networks. • Creative Direction• UI/UX review and sign off• Conceptualisation, design and development strategy• Workshop planning and facilitation• Ownership of digital design guidelines across web, mobile and marketing channels• Day to day collaboration with stakeholders, marketing and technical teams• Work allocation and time management • Leading, developing and mentoring junior design members• Internal and external stakeholder management • Implementation of new productivity standards and processes

Swindon

Design leadership for the creative team specialising in the FMCG and entertainment sectors.• Creative Direction• Design and development standards• Day to day collaboration with account managers, producers and clients• Work allocation and time management • Leading, developing and mentoring junior members• Internal and external stakeholder engagement

Bristol, United Kingdom

Leading a team of 6 designers and 4 developers in a fast paced agency environment. Producing websites, campaigns and digital games for clients in the entertainment sector.• Conceptualisation, design, development and animation• Day to day collaboration with account managers, producers and clients• Work allocation and resource management • Leading, developing and mentoring junior members of the design team• Internal and external client presentations

Bristol, United Kingdom

Creating digital solutions in the commercial, financial and public sectors. Working with Npower, Furniture Village, Cheltenham Racecourse and Wickes.• Conceptualisation and design of web, email and digital campaigns• UAT/QA• Stakeholder management

Bristol, United Kingdom

London, United Kingdom

London, United Kingdom