Michael Mittelstaedt

Michael Mittelstaedt Email and Phone Number

Relationship Manager at Galileo Processing @ Galileo Processing
salt lake city, utah, united states
Michael Mittelstaedt's Location
Midvale, Utah, United States, United States
Michael Mittelstaedt's Contact Details

Michael Mittelstaedt work email

Michael Mittelstaedt personal email

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About Michael Mittelstaedt

Michael Mittelstaedt is a Relationship Manager at Galileo Processing at Galileo Processing. He possess expertise in it strategy, customer service, microsoft office, leadership, saas and 6 more skills. Colleagues describe him as "Michael was absolutely phenomenal to work with. He’s smart, personable, and willing to help out with whatever the task was. Anytime I had a question or situation about a project that was happening he always had the answers and was great to present the information to the client. He’s great at staying organized and getting items done in an efficient and timely manner. I couldn’t say enough good things about the kind of person that he is. He’s a great team player and will go above and beyond to help people out with projects and other responsibilities. " and "Michael has an outstanding ability to grow, professionally, personally, and from an education/accreditation standpoint. I endorse Mike as very trustworthy, capable professional. "

Michael Mittelstaedt's Current Company Details
Galileo Processing

Galileo Processing

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Relationship Manager at Galileo Processing
salt lake city, utah, united states
Website:
galileo-ft.com
Employees:
318
Michael Mittelstaedt Work Experience Details
  • Galileo Processing
    Sr. Relationship Manager
    Galileo Processing May 2017 - Present
    Greater Salt Lake City Area
    Proactively align product offerings and enhancements to meet client’s business initiatives. Engage C-Level Executives to review quarterly business performance including progress on client enhancement, card holder numbers and transaction rates. Responsible for the retention and growth of 5 clients and ~8 million in revenue. Research and educate clients on Galileo platform tools include analytics, API, auth, Splunk reports, dashboards, and customer service tools.
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  • Gartner
    Sr. Client Relationship Associate
    Gartner Jul 2011 - May 2017
    Midvale, Utah 84047
    Align research with client’s key initiatives to far exceed the return on investments.Responsible retention, usage and inquire thresholds. Engage in quarterly business reviews with key seat holders. Completed Gartner’s Leadership Preparation Program Sept. 2012Completed Gartner’s Building Leadership Skills Workshop Oct. 2012
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  • Stevens–Henager College/Independence University
    Student Advisor
    Stevens–Henager College/Independence University Nov 2007 - Jun 2011
    Murray, Utah
     Responsible for new student orientations and first course completion rates. Engage student retention and financial standings. Reporting and sending of academic probation, leave of absences, and mailing diplomas.
  • Adp
    Client Service Representative
    Adp Mar 2006 - Nov 2007
    West Valley City, Utah
    Life Insurance, Health and Welfare, Cobra, and FSA Benefits.
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  • Convergys
    Quality Manager For Outbound Sales
    Convergys Sep 2002 - Nov 2004
    Murray, Utah
    Managed the quality and sales effectiveness of five teams, sixty agents.Coordinated nightly and monthly reports. Scheduled client and internal calibration Sessions.
  • Convergys
    Outbound/Inbound Customer Service Representative
    Convergys Sep 1998 - Aug 2002
    Murray, Utah
    Outbound/Inbound Sales, Customer Service, Billing and ActivationResponsible for maintaining effective call handle time, hold time, quality, etc.Clients such as; AT&T, Bell Atlantic Video (Branch of Directv) and AOL.

Michael Mittelstaedt Skills

It Strategy Customer Service Microsoft Office Leadership Saas Customer Relationship Management Public Speaking Sales Strategy Business Development Microsoft Excel

Michael Mittelstaedt Education Details

Frequently Asked Questions about Michael Mittelstaedt

What company does Michael Mittelstaedt work for?

Michael Mittelstaedt works for Galileo Processing

What is Michael Mittelstaedt's role at the current company?

Michael Mittelstaedt's current role is Relationship Manager at Galileo Processing.

What is Michael Mittelstaedt's email address?

Michael Mittelstaedt's email address is mm****@****ing.com

What schools did Michael Mittelstaedt attend?

Michael Mittelstaedt attended University Of Utah, University Of Utah.

What skills is Michael Mittelstaedt known for?

Michael Mittelstaedt has skills like It Strategy, Customer Service, Microsoft Office, Leadership, Saas, Customer Relationship Management, Public Speaking, Sales, Strategy, Business Development, Microsoft Excel.

Who are Michael Mittelstaedt's colleagues?

Michael Mittelstaedt's colleagues are Wander Bravo, Ricardo Javier Puga, Nathalie Aylin Salvador Martin's, Nicolas Pensel, Brandon Gardner, Carlos Castro, Sergio Lleschuk.

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