Monica Rodriguez Email & Phone Number

Madrid, Es

Madrid, Comunidad De Madrid, España

Edimburgh, Scotland, Uk

Comercial Retail Manager, Manager Visual Merchandising, buyer assistant and product training.

Latam

<< Carolina Herrera and Purificación García >>Responsible the brands in Peru, Ecuador, Chile, Brazil, Uruguay and Paraguay with 29 stores own and franchises.-Define and negóciate budgets.-Sales manager.-Responsible of selection the product for each market and participate in distribution as product manager.-Responsible of coordinating in store visual merchandising. -Trainer of customer experience, product, KPI’s, analysis of reports and store operations. -RH support.

México

<< Inditex, Uterqüe >>Responsible for brand operations in the country and sales, with 14 stores in different cities.-Define and negotiate budgets.-Coordinate opening of new stores in the country and train the team.-Responsible for reaching sales target.-Manage 78 people, talent development.-Participate in product selection for Mexican market.-Partner with communication and marketing.-Responsible of P&L.-Responsible of coordination in store visual merchandising.-Responsible of implement RFID system.-Analysis the reports, ranking, top sales, replacement. Monitor and participate on arrival products.

Panamá

<< MAC Cosmetics, Panamá, Colombia >>Responsible for achieving sales in terms of retail and net sales. Manages and controls A&P, P&L and KPI’s.-Responsible of sales.-Considered global brand guidelines and offerings to develop and adapt marketing / communication / PR/ and strategies to maximised sell - trough and brand awareness.Formulated brand marketing objetives and programs. Define a strategy by door and maximised each door / market opportunities in terms of marketing. Promotions, CRM, Digital and Training. -Define product selection, assortment and responsible for monitoring forecast: New collection, regular saleable, collateral and maintained healthy levels of stock in the pod.-Trainer of sales services.

Panamá

<< LVMH, Loewe ( Panamá) >>Responsible for retail & net annual plan sales establishment, ensured the correct marketing implementation & retail events in point of sales, monitored the retail sales achievements and set individual monthly goals to the sales associates.-Analyzed KPI’s and implement strategy in CRM.-Training of brand culture, leather and retail excellent.

Calle Serrano N°26

<< LVMH, Loewe ( Madrid )>>Responsible for transmit and achieve goals.-Management of the store's human team.-Manage schedules, shifts, vacations and all administrative tasks related to the position.-Customer Support.-Store organization, inventories and stock control.-Care for the image of the store and comply with the procedures.-KPI's analysis.Trainer of product ( Leather, fibers, collections ...) and sales in different Spain areas.

Calle Goya N°4 (Madrid)

Serve customers accordingly with the brand selling ceremony.-Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of products.-Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.-Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease.-Retain actual customers and detect new high potential ones.-Ensure the achievement of individual and Store goals, enhancing and developing the business.-Manage the visual display of the products in accordance with Loewe visual standards.-Ensure store functional maintenance and appropriate levels of products on the sales floor.-Ensure the products replenishment and physical inventory of merchandise.