Ricky Reyes Email & Phone Number

San Diego, California

San Diego, California

Las Vegas, Nevada Area

Las Vegas, Nevada Area

Utilize my exemplary guest service skillsActively assist management in handling guest satisfaction issuesServe as concierge for hotel guestsCollaborate with all departments to maintain hotel and guest needs

San Diego State University

- Conducted weekly meetings with a committee of 10 members to plan company walkthroughs and networking events- Successfully coordinated a cost-effective, smooth-running Faculty Appreciation Ceremony - Played a key role in organizing, creating and presenting group oral thematic presentations with 26 colleagues - Responsible for teaching and modeling all aspects of professionalism to an organization of 110 active members

Handled guest concerns resolving them to guest satisfactionDeveloped ideas and initiatives while participating on the Hospitality CommitteeAssigned by management to assist in the training of new front desk agentsProvided a support for fellow agents and management

Bachelor Of Science (Bs), Hospitality And Tourism Management

Activities and Societies: Alpha Kappa Psi

Education record

Transferred Fall 2010)