The core purpose of the role is to manage delivery of the Product Backlog and data delivery workstreams of strategic projects/programmes for Customer Data Hub. This includes all aspects of product backlog management: Release/Sprint Planning, Resource Management, Financial Management, Risk Management including product enhancements/upgrades and alignment to Microsoft roadmap, Communication, Supplier Management, Investment Planning, Governance & Compliance, Change Control and Product Delivery

As Delivery Manager at TUI, I am responsible for the management of multiple scrum teams and supporting technical roles to deliver common group-wide Yield and BI solutions. At TUI, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. In this capacity I support and ensure proper facilitation and execution of agile practices and methodologies, helping the teams accelerate their development and optimise their throughput. I ensure the teams are delivering their project commitments, help set priorities with product and development teams, and manage change and risks that can impact the plan. Within the role you will work with product team and business owners to scope requirements and to translate them to functional solution in accordance to governance framework and architecture design standards. You will also co-ordinate and lead scrum of scrums to draw out key risks, issues and blockers. Most recently, I have been at the forefront of the cloud transition activity at TUI. Responsible for the management of recruiting, financial planning, design, technical planning and implementation of our integrated cloud solutions and transformation from on-premise to cloud for other services. This has been delivered using Amazons AWS cloud service model.

As Software Development Manager, I am accountable for the line management of multi-skilled development teams that will deliver technology solutions throughout Pearson UK. I will proivde a leadership role in the day-to-day support of technology functions as well as providing direction on issues of architectural strategy for the Pearson UK business.Additionally, as scrum master for Pearson software development, I facilitate the Agile process for developing software & technology across multiple teams. This is a versatile role with a diverse range of skills required to successully support the Pearson business

As the Director of IT for GuideStar UK/GuideStar Data Services and GuideStar International, my role involved the strategic planning and implemention of the next stage of GuideStar's evolution. Through my final mosts I played a key role is the successful transition of technology on behalf of GuideStar UK/GuideStar Data Services to an alternative parent organisation who will be able to see GuideStar through to its potential.I am the Head of IT for UK and now international charity website GuideStar. The purpose of GuideStar is to promote philanthropy, which has been a great success in the UK. Now, we are expanding this project and platform to deliver this technology across Europe and the rest of the World

Oversaw the development of client applications and co-ordinated the work of the development team to ensure requirements were met and standards maintained using the full development life-cycle, creating specifications along-side clients to ensure both their requirements were being addressed whilst ensuring the technical development team were given a satisfactory specification, with sufficient detail to ensure they develop a solution.

EMB are an energy procurement and consumption company, capturing data on the energy consumption on the largest FTSE 600 companies. They advise on the best suited energy supplier based on this collated data. I was responsible for a number of mission critical projects using technologies such as SQL Server, SQL Sybase and Microsoft Access, Visual Basic to deliver technology solutions.

My role at Volt included gathering technical requirements, maintaining and support clients through the technical delivery process and building custom applications and websites, using mostly Microsoft Technology, to address client problems.

Managed the relationship between internal executive management team, external clients, partners and support agencies. My achievements included: Designed and managed the budget plan and budget for technology across the three enterprises;Designed a release management process ensuring total quality control on all technology deliveries;Capacity planned technology and human resources across the three enterprises;Designed and managed the administration of the organisations many Microsoft SQL Server 2000 / 2005 / 2008 databases;Designed the data migration plan, used to move/transform key organisational data from their entry point in the organisations through to usage on the organisations technology platform

Database Administrator, software developer and application support.

Owning a business critical database application, my responsibility was to perform significant upgrades and performance improvements using SQL Server 7 & 2000. I was also Involved in a number of client projects including systems maintenance and support. My most significant contribution was the development of the company intranet and web portal for access anywhere. The intranets focus was primarily client management (CRM) and ticket management (issues & support)

My responsibilities included designing an on-screen medical test application gauging the severity of patients mental illness through controlled questions in a controlled environment and measuring those scores against quality measures

My responsibilities included teaching degree and masters students application design and development using Microsoft .net (vb.net) and also combining this with user interface design for solutions delivery

A part time lecturer teaching media application design to degree students