Director, Software Technical Support
Current
Feb 2022 - Present
AeroLeads people directory · profile
Robert Otto Email & Phone Number
Director, Software Technical Support
at
Henry Schein One
1 work email found
@henryscheinone.com
4 phones found area 260 and 801
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Software Technical Support
Location
Salt Lake City, Utah, United States
Company size
Who is Robert Otto? Overview
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Quick answer
Robert Otto is listed as Director, Software Technical Support at Henry Schein One, a company with 454 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at henryscheinone.com, phone signal with area code 260, 801, and a matched LinkedIn profile for Robert Otto.
Robert Otto previously worked as Owner at Vertical Business Intel and Senior Manager, End User Services at E*Trade Financial. Robert Otto holds Mba, Technology Management from Westminster University.
Company email context
Email format at Henry Schein One
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{first}.{last}@henryscheinone.com
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AeroLeads found 1 current-domain work email signal for Robert Otto. Compare company email patterns before reaching out.
Profile bio
About Robert Otto
I am a versatile IT and Customer Service leader with over 20 years of experience managing technical support and global cross-functional teams to deliver solutions in an efficient and cost-effective manner. Strengths:• Technical Support • Customer service• Desktop support/end user support services• IT Service Management • Service desk operations• Business analysis• Procedure and policy development• Knowledge management (KCS)• Asset lifecycle• Vendor management
Listed skills include Leadership, It Strategy, Information Technology, Technology Management, and 37 others.
Current workplace
Robert Otto's current company
Company context helps verify the profile and gives searchers a useful next step.
Henry Schein One
8 roles · 29 years
Robert Otto work experience
A career timeline built from the work history available for this profile.
Owner
Vertical Business Intel
VBI improves operations and customer satisfaction. I work with companies to help them understand their customer needs, analyze their existing relationship data with business intelligence (BI) tools, and develop actionable plans for operational improvement.Systems supported or utilized include: Microsoft Power BI, Survey Monkey
2018 - Dec 2021
Senior Manager, End User Services
- Direct operations, support, and coordination of field services IT technicians across domestic and global sites. Manage tier one service desk and tier two desktop support teams in eight locations supporting more than.
- Guided a team of 33 Level I and II support staff
- Transitioned outsourced Help Desk to internal Service Desk handling more than 9000 customer contacts per month
- Improved service delivery resolution times by 28%, positively impacting customer satisfaction
- Slashed desktop hardware costs by 22% through improved process, standardization, and controlsSystems supported or utilized include: IBM BigFix Endpoint Manager, JAMF, Trend Micro, Jabber, Lync (Skype for Business).
2014 - 2017
~3 yrs
Manager, Enterprise/Capital Markets Technology
- Managed Level II and III technical personnel in multiple call centers including hands-on support of desktop, server, telecom, Cisco VoIP, and network systems for 750+ company associates.
- Led infrastructure teams in Sandy, UT, Chicago, IL, and Charlotte, NC
- Instituted a new desktop support team in Manila, Philippines
- Migrated all customer service representatives from PCs to a VDI platform (VMware)
2005 - 2014
~9 yrs
Technology Manager
Harrisdirect
Feb 2002 - Oct 2005
Technology Manager
Inautix Technologies (Dljdirect & Csfbdirect)
Aug 2000 - Feb 2002
Technology Manager
Uvest Financial Services
1998 - 2000
~2 yrs
Systems Analyst
Uvest Financial Services
1997 - 1998
~1 yr
Team & coworkers
Colleagues at Henry Schein One
Other employees you can reach at henryscheinone.com. View company contacts for 454 employees →
FC
F. Cameron Baker
Colleague at Henry Schein OneOrem, Utah, United States, United States
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BH
Benjamin Heyse
Colleague at Henry Schein OneSalt Lake City, Utah, United States, United States
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JE
Julia Elizabeth Torres
Colleague at Henry Schein OneCandaba, Central Luzon, Philippines, Philippines
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EM
Eric Moynagh
Colleague at Henry Schein OneUnited States, United States
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MB
Mariana Bowman
Colleague at Henry Schein OneSalt Lake City Metropolitan Area, United States
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SN
Scott Newman
Colleague at Henry Schein OneOrem, Utah, United States, United States
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TB
Tye Blake
Colleague at Henry Schein OneDallas-Fort Worth Metroplex, United States
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MP
Maitri Patel
Colleague at Henry Schein OneAuckland, Auckland, New Zealand, New Zealand
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MC
Mencho Cantu
Colleague at Henry Schein OneSan Antonio, Texas Metropolitan Area, United States
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SA
Stephan Austin Harrison
Colleague at Henry Schein OneEugene, Oregon, United States, United States
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F. Cameron Baker
Colleague at Henry Schein OneOrem, Utah, United States, United States
View →
BH
Benjamin Heyse
Colleague at Henry Schein OneSalt Lake City, Utah, United States, United States
View →
JE
Julia Elizabeth Torres
Colleague at Henry Schein OneCandaba, Central Luzon, Philippines, Philippines
View →
EM
Eric Moynagh
Colleague at Henry Schein OneUnited States, United States
View →
MB
Mariana Bowman
Colleague at Henry Schein OneSalt Lake City Metropolitan Area, United States
View →
SN
Scott Newman
Colleague at Henry Schein OneOrem, Utah, United States, United States
View →
TB
Tye Blake
Colleague at Henry Schein OneDallas-Fort Worth Metroplex, United States
View →
MP
Maitri Patel
Colleague at Henry Schein OneAuckland, Auckland, New Zealand, New Zealand
View →
MC
Mencho Cantu
Colleague at Henry Schein OneSan Antonio, Texas Metropolitan Area, United States
View →
SA
Stephan Austin Harrison
Colleague at Henry Schein OneEugene, Oregon, United States, United States
View →
2 education records
Robert Otto education
Mba, Technology Management
Ba, Business Economics, Art History
FAQ
Frequently asked questions about Robert Otto
Quick answers generated from the profile data available on this page.
What company does Robert Otto work for?
Robert Otto works for Henry Schein One.
What is Robert Otto's role at Henry Schein One?
Robert Otto is listed as Director, Software Technical Support at Henry Schein One.
What is Robert Otto's email address?
AeroLeads has found 1 work email signal at @henryscheinone.com for Robert Otto at Henry Schein One.
What is Robert Otto's phone number?
AeroLeads has found 4 phone signal(s) with area code 260, 801 for Robert Otto at Henry Schein One.
Where is Robert Otto based?
Robert Otto is based in Salt Lake City, Utah, United States while working with Henry Schein One.
What companies has Robert Otto worked for?
Robert Otto has worked for Henry Schein One, Vertical Business Intel, E*Trade Financial, Harrisdirect, and Inautix Technologies (Dljdirect & Csfbdirect).
Who are Robert Otto's colleagues at Henry Schein One?
Robert Otto's colleagues at Henry Schein One include F. Cameron Baker, Benjamin Heyse, Julia Elizabeth Torres, Eric Moynagh, and Mariana Bowman.
How can I contact Robert Otto?
You can use AeroLeads to view verified contact signals for Robert Otto at Henry Schein One, including work email, phone, and LinkedIn data when available.
What schools did Robert Otto attend?
Robert Otto holds Mba, Technology Management from Westminster University.
What skills is Robert Otto known for?
Robert Otto is listed with skills including Leadership, It Strategy, Information Technology, Technology Management, Itsm, Data Center, Itil, and Kcs.
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