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As a Global GTM Solution Sales Executive at ServiceNow, I empower organizations to revolutionize their customer and employee experiences through innovative digital workflows. With over three decades of expertise in sales, market development, and leadership, I have partnered with diverse companies across industries and regions to deliver impactful solutions that drive business success.I bring a wealth of skills in strategy development, solution selling, negotiation, team building, messaging, training, channel development, market analysis, and account management. I’m adept at leveraging tools like Salesforce, Dynamics 365, and Net Promoter Score (NPS) to uncover opportunities, secure early adopters in emerging markets, and build highly motivated teams. Whether crafting business plans, enhancing sales methodologies, or inspiring change, my approach is grounded in passion, creativity, and a relentless commitment to results.At ServiceNow, I’m not just focused on closing deals—I’m dedicated to creating lasting value for clients by aligning innovative technology with their unique business goals. If you're looking to transform your workflows and elevate your business, let's connect—I’d love to share how ServiceNow can help you achieve extraordinary outcomes.
Servicenow
View- Website:
- servicenow.com
- Employees:
- 32886
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Director, Crm Global Go-To-MarketServicenowSan Jose, Ca, Us
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Global Go-To-Market - Industry And Field Service ManagementServicenow Jan 2024 - PresentSanta Clara, Ca, Us
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Solution Sales Executive - Customer WorkflowsServicenow Jan 2020 - Jan 2024Santa Clara, Ca, Us
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Strategic Account ExecutiveServicenow Jan 2019 - Dec 2019Santa Clara, Ca, Us
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Director Of SalesServicenow Jan 2016 - Dec 2018Santa Clara, Ca, Us
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Senior Account ExecutiveServicenow Jul 2013 - Dec 2015Santa Clara, Ca, UsServiceNow | A place for people who thrive on responsibility & live for the next big challenge, a place where employees are drivers. ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. As one of the fastest growing cloud-based software companies in the world, we are aggressively hiring in all areas of the business in nearly every state, province, and country around the globe. The opportunity is NOW; connect with me to learn more or check out www.servicenow.com
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SpecialistBmc Software Jun 2011 - Jul 2013Houston, Texas, UsBMC Software acquired Aeroprise in 2011. -
Vice President Of SalesAeroprise Feb 2008 - Jun 2011UsAeroprise, Inc. is the leading software solution for mobilizing IT service management, trusted by Fortune 500 companies, midsize businesses, and public institutions. Our platform extends help desk, asset management, and change management functionality to iOS, Android, BlackBerry, Windows Mobile devices, and barcode scanners, enabling seamless IT operations on the go.In my role at Aeroprise, I drive all revenue-generating initiatives, focus on building a strong team, and support infrastructure to sustain rapid, double-digit growth quarter after quarter. Within my first three months, I transitioned the company to a 100% channel model, setting the stage for partnerships with industry-leading VARs, systems integrators, and channel partners. I also implemented a Net Promoter Score (NPS) system to provide real-time insights into customer satisfaction and market impact, helping us refine our strategy and maximize value for our customers. -
Vp Of Sales And Business DevelopmentIdeablade Oct 2004 - Feb 2008UsIdeaBlade is the leading provider of .NET infrastructure and middleware software. Its flagship product, DevForce, is a must-have for companies building data-intensive .NET applications, with thousands of developers around the world relying on it every day.During my time at IdeaBlade, I developed the go-to-market plan that helped secure the company’s first institutional funding round in 2005. I worked to identify and validate our unique selling proposition, while also creating a corporate image and website that effectively conveyed our messaging.Under my guidance, IdeaBlade achieved Microsoft's Gold Certified Partner status, drove over 25,000 downloads of DevForce Express, and expanded the customer base from 10 to more than 250. By implementing SPIN and Solution Selling methodologies, I contributed to revenue growth from $50,000 per quarter to over $1,000,000 per quarter.www.ideablade.com -
PresidentIgnyte Mar 2002 - May 2005Leveraged professional contacts, domain expertise, and sales/business development experience to develop GTM strategies and drive revenue-generating opportuntites for clients.Established executive level relationships and engaged in end-user and OEM discussions on behalf of clients with prospective customers including: Oracle, SAP, Schlumberger, EDS, Sun Microsystems, Verizon, Cingular Wireless, Business Objects, IBM, Veritas, Siebel Systems, Remedy, CIBC, JPMorgan Chase.www.ignyte.biz .
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Global Vp Of Sales, Business Development, And MarketingProfluent, Inc. Jan 2001 - Feb 2002As a founding executive at this pioneer in Wireless Data Traffic Management, I played a key role in writing the business plan that secured over $4.5 million in funding.I built an international team of talented professionals who developed the product and crafted the messaging, leading to significant engagements with more than 35 wireless carriers and message solution providers across the U.S. and Europe.While the company ultimately faced challenges stemming from the pressures in the VC and telecommunications markets—exacerbated by the World Trade Center tragedy—in less than a year, I secured references from major wireless companies such as Vodafone, Deutsche Telekom, Orange, France Telecom, Triton PCS, TeleCommunication Systems, Cingular, and Qualcomm.
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Vice President Of Business DevelopmentIntellisync Corporation Mar 1998 - Jan 2001At Intellisync, I led business development efforts that helped the company grow its market capitalization from under $500 million to over $4 billion. I joined Intellisync through its acquisition of NetMind, where I drove over 70% of the company’s revenue by securing contracts with marquee clients such as eBay, Lycos, and CNN.At Intellisync, I managed a team responsible for selling and integrating the company’s synchronization, alerts, and wireless web browsing technology. I negotiated OEM, professional services, and end-user licensing contracts, driving significant revenue from major clients including Verizon Wireless, Omnisky, CNet, MovilGo, YadaYada, Siebel Systems, and Oracle.One of my proudest achievements was closing the largest deal in company history—a contract worth over $15 million. -
Senior Channel ManagerBackweb Technologies May 1996 - Mar 1998San Jose, Ca, UsI was the 16th employee to join this leader in push technology and, in under six months, designed, built, and launched a global channel organization. The program’s success was recognized with CRN's (Computer Reseller News) Editors' Choice Award in 1997, alongside Cisco and Microsoft.My team recruited, trained, and certified over 45 VARs and channel partners, including notable organizations such as KPMG, USWeb, Proxicom, Agency.com, Grey Advertising, Schlumberger, Microsoft, Hewlett Packard, Sun Microsystems, and Silicon Graphics. The success of the VAR training program led to its expansion, eventually encompassing the training of new sales representatives, software engineers, and customers.Thanks to my presentation and communication skills, I was selected as a key spokesperson at tradeshows and events. I also worked closely with the executive team to engage with the press and industry analysts, further elevating the company’s profile. -
Vice PresidentCsi Digital Jan 1994 - May 1996As a co-founder of this leading VAR for high-end film, video, and graphics, I focused on the Northern California market, building a team of 12 talented sales, support, and engineering professionals. Together, we generated over $5 million in annual revenue.By implementing aggressive sales and marketing strategies, I expanded the company’s product lines from just 3 to more than 20. This growth positioned us as Silicon Graphics’ largest film and video reseller in Northern California and the go-to dealer for entertainment hardware and software developers seeking representation in the region.
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Senior Account ExecutiveAlias (America) Corporation Feb 1991 - Jan 1994At Alias (later acquired by Silicon Graphics), I was proud to be recognized as the top entertainment sales representative worldwide, achieving $2.8 million in revenue (190% of quota) in FY '94 and earning the award for "Greatest Number of Individual Sales" that year.I exceeded my quota every year—115% in FY '92 and 167% in FY '93—by building and maintaining strong relationships with key accounts such as Industrial Light and Magic, The 3DO Company, Crystal Dynamics, Apple, Microsoft, Boeing, Nintendo, Freightliner, Kenworth, Pixar, and Electronic Arts. These partnerships were instrumental in driving consistent success and exceeding performance goals.
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Vice President OperationsTest Equipment Corporation Nov 1983 - Feb 1991My career began at Test Equipment Corporation, an innovator in the rental, lease, and sale of electronic test equipment and instrumentation. Starting in sales at the corporate headquarters in Northern California, I quickly advanced through the organization as my talents were recognized.As Vice President of Operations, I led a team of 45 sales, service, and operations professionals across five offices, generating over $7 million in annual services revenue. In 1990, I successfully doubled revenue while reducing costs by designing and implementing a state-of-the-art sales automation system and restructuring sales, calibration, order processing, and accounting procedures.
Robert Otto Skills
Robert Otto Education Details
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University Of OregonMarketing And Finance
Frequently Asked Questions about Robert Otto
What company does Robert Otto work for?
Robert Otto works for Servicenow
What is Robert Otto's role at the current company?
Robert Otto's current role is Director, CRM Global Go-to-Market.
What is Robert Otto's email address?
Robert Otto's email address is ro****@****yte.biz
What is Robert Otto's direct phone number?
Robert Otto's direct phone number is +151059*****
What schools did Robert Otto attend?
Robert Otto attended University Of Oregon.
What skills is Robert Otto known for?
Robert Otto has skills like Solution Selling, Start Ups, Enterprise Software, Strategy, Cloud Computing, Salesforce.com, Business Development, Saas, Sales Management, Professional Services, Management, Channel Partners.
Who are Robert Otto's colleagues?
Robert Otto's colleagues are Becky Parsons, Brian Keegan, Santosh Parsa, Lucas Vieites, Antonio Vegue Martín - Pintado, Somya Garg, Nikhil Raja Reddy Kanthala.
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