Delighted to be helping with the business transformation into the Future CITB: Vision 2020 for a fit for purpose modern training body.Key Responsibilities:  Establish and run the governance environment for Portfolio project management – shared areas (Teams), workflows (Project Centre/SharePoint/ Portfolio Dashboard via Power BI) and control. Design, create and maintain supporting project documentation – procedures and policies Take ownership for the definition and… Show more Delighted to be helping with the business transformation into the Future CITB: Vision 2020 for a fit for purpose modern training body.Key Responsibilities:  Establish and run the governance environment for Portfolio project management – shared areas (Teams), workflows (Project Centre/SharePoint/ Portfolio Dashboard via Power BI) and control. Design, create and maintain supporting project documentation – procedures and policies Take ownership for the definition and documenting of projects – plans and associated artefacts Track project activities and status, maintain and distribute project / programme reports, to include progress against plan, cost, risk and issues Establish and maintain the Risks and Issues logs, and take appropriate steps to ensure that relevant personnel are taking necessary actions Ensure that good (best) practices are applied, and provide support and guidance for use of standard project procedures to team members Organise and monitor governance meetings, ensuring attendance and participation and preparing Minutes Coordinate and support third parties engaged for projects Show less

Responsible for delivering client financial aspirations, from data gathering, analysis, production and implementation of the Financial Plan.Key Achievements/ProjectsManaged the successful delivery of the company’s General Data Protection Regulation (GDPR) project by 25th May 2018. This entailed planning, creating process notes and policy procedures for GDPR, creating, issuing and collating client consent forms and ensuring the back office system was updated with the relevant signed… Show more Responsible for delivering client financial aspirations, from data gathering, analysis, production and implementation of the Financial Plan.Key Achievements/ProjectsManaged the successful delivery of the company’s General Data Protection Regulation (GDPR) project by 25th May 2018. This entailed planning, creating process notes and policy procedures for GDPR, creating, issuing and collating client consent forms and ensuring the back office system was updated with the relevant signed consent. Show less

Oversee and manage the delivery of multiple client projects from initial planning and implementation through to final delivery and completion of agreed warranty period. Key Achievements/ProjectsI successfully delivered over 1,000 client projects at Royal London, receiving over 50 testimonials from clients and many other positive reviews.I lead a project team towards clarification of data required from Royal London clients, this work saved 10 hours from the end-to-end project… Show more Oversee and manage the delivery of multiple client projects from initial planning and implementation through to final delivery and completion of agreed warranty period. Key Achievements/ProjectsI successfully delivered over 1,000 client projects at Royal London, receiving over 50 testimonials from clients and many other positive reviews.I lead a project team towards clarification of data required from Royal London clients, this work saved 10 hours from the end-to-end project timeline, reduced re-work by 20% and had a direct impact on improving the net promoter scoreI was one of 6 project managers out of 70 to be hand-picked for new and complex propositions. Show less

Line Management of 10 administrators involving mentoring / training to maintain standards and address performance improvements where appropriate.Deliver exceptional level of customer service to all clients