- Develop and implement marketing strategies and initiatives across marketing campaigns, channels, and social media platforms- Collect, research, and analyze quantitative and qualitative data from marketing initiatives - Organize marketing events and conduct administrative duties in implementing marketing strategies

- Organized, planned, and carried out community events and activities- Analyzed and identified improvement areas for community member experience, accessibility, and impact

- Conducted correspondence regarding appeal and claim status for low, mid, and high-level accounts- Analyzed trends within resubmit level of appeals to determine areas for improvement and re-education - Developed and implemented new coding system for monthly report generation for appeal resubmissions

- Organized summer-long community service supply fundraiser for Nashville’s PENCIL non-profit- Performed analysis and validity checks in fields of auditing, consulting and advisory, compilations and review, and tax services- Completed tests on cash disbursements, cash balances, and accounts payable

- Assisted with client information gathering and client work paper organization- Updated client tax records and prepare supporting tax forms - Conducted administrative clerical work encompassing mail correspondence with clients

- Completed monthly Write-Offs and performance reports for TVA’s Regions Loan Program- Conducted monthly analysis of program activities- Performed research in social and environmental justice issues to provide support for strategic initiatives and new program development, including the Low Income Housing Energy Assistance Program (LIHEAP)

- Greeted guests, collected pertinent information efficiently, and answered questions for patrons to ensure a welcoming start to their visit.- Ensured equity in seating for servers and provided a warm hand-off to wait-staff so guests are always attended to.- Relayed pertinent information to both kitchen and manager staff for a smooth transition between guests during their dining experience.

- Prioritized camper safety, implementing and enforcing procedures and policies.- Prepared for daily camp activities, organizing and leading activities with up to 40 students ranging in the 9-10-year-old age bracket.- Monitored and supervised the administration of medical and first aid as needed.- Modeled and maintained a calming environment in which all children could thrive.