Chantelle Barker Email & Phone Number

Northampton, England, United Kingdom

Northampton, United Kingdom

My general day to day activities include taking calls, using our web chat and responding to emails from clients to assist them with using the software or investigate errors they may be getting. The software I support is a MIS for schools that provides a wide variety of functions. My area of expertise here is Fee Billing which allows schools to invoice the.

Leicester, Leicestershire, United Kingdom

I currently work on the Tempest Customer Care Team. My duties involve guiding customers on functionality and identification of errors on a Pay and Bill software.

Leicester, United Kingdom

As a desked based enrolment officer for learndirect my duties include calling leads and generating enrolments at a variety of settings then completing the enrolment. As part of the process I will discuss the qualification with both the learners and managers, assess commitment to the course, generate initial assessments and get the learners to complete them.

Leicester

• Responsibilities
• My daily responsibilities are to call customers and provide a free and impartial comparison on their gas and electricity. There are targets that have to be met and so far I am exceeding this.
• I have to meet strict standards and guidelines during pitching and reading the terms and conditions and all sales are audited. I achieved a ‘perfect call’ on my second sale and have had no problems since. This can be.
• This role has allowed me to further build on rapport building as well as perfecting the art of reading a strict script and making it my own.

Leicester

ResponsibilitiesMy daily responsibilities are answering calls on a switchboard basis and directing calls to the relevant people as well as dealing with queries. I also reference check, credit check and background check candidates for pre-employment screening.I have to ensure I meet an SLA and each SLA is client dependent. I meet this on a regular basis and.

My daily duties included answering the telephone, attending to people who come into the office and ensuring files are complete and up to date.I had a variety of responsibilities with Bluewood including:- Typing Care Plans- Shortlisting applications- Creating and developing employee files to meet the CQC guidelines and requirements- Sitting in on meetings.

Leicester, United Kingdom

My responsibilities are to call the general public and generate interest. I would then pass the customers information onto my team leader who would arrange an appointment time with the customer.* This role is handling outbound calls only. I had a script that I had to use however when objection handling I would mostly use my own initiative and handle the.

Various

Shift work doing front of house and silver service for the company's clients.* Full silver service training given.* Constant customer service and working in busy and fast paced environments.

Leicester, United Kingdom

My job was to supervise a team of 8 telesales personnel and ensure weekly targets were met.* My responsibilities included training new staff, interviewing to fill vacancies, hiring and firing people from my team, weekly appraisals and sorting out the shift rota.* This position required excellent organization and communication skills, good punctuality, the.

Leicester, United Kingdom

I would call the customers and try and persuade them into having a free no obligation quotation on doors, windows, porches, conservatories, fascias and guttering.* I had to follow the basic outline of a script but I made the script my own and more often than not I would have to improvise to match my pitch to the customer.* This job required quick thinking.

Leicester, United Kingdom

* In the mornings I would be required to serve customers, help prepare deliveries and help set up the greengrocers ready for the day. I would be left alone in the shop while my manager did the deliveries.* In the afternoons I would be required to clean the fishmongers. On weekdays it would be a general clean including floors, surfaces, walls and equipment.

Nvq, Business And Administration, Level 2

Level 3 Subsidary Diploma In Animal Management, Level 3 Subsidiary Diploma In Animal Management

- Level 3 Subsidiary Diploma in Animal Management (pass) - Level 2 English Functional Skills (pass) - Key Skill – Working With Others

Gcse, Gcse

English Language - A French - A English Literature - B Mathematics - B Design and Technology - B Science - B Additional Science - B Drama.

Level 2 Certificate, Understanding Children And Young People'S Mental Health, Pass

Level 2 Certificate, Understanding Distressed Behaviour In Children, Pass