Sergio Villalobos Email & Phone Number

United States

San Antonio, Texas Metropolitan Area

Research and analyze complex repurchase demands and mortgage insurance rescissions for First Mortgage. Conduct detailed repurchase loan reviews, loan re-underwriting/appraisal analysis, and loan document validation. Collaborate with investors and agencies to develop defense arguments for repurchase claims. Identify loan defects and recommends curative solutions. Pinpoint and report defect trends and metrics to senior leadership. Gathered and analyzed data trends and identified root causes.Key Achievements: Managed Fulfillment and Underwriting requests and ensured that loans met internal/external and investor requirements. Validated referrals for files suspended for deficiencies identified per investor/GSE guidelines after secondary market delivery, files deficient per internal audits via salability reviews. Developed recommendations and partnered with Counsel and Enterprise Compliance on legal and regulatory analysis to minimize real estate business impact. Successfully made risk-appropriate decisions and served as a trusted advisor on transactional exceptions requests and regulatory, legal, investor, and state/federal compliance. Monitored and evaluated current investor guidelines and internal processes to influence change and meet salability goals. Served as a technical resource to Bank Fulfillment and Secondary Marketing teams on non-transactional injuries. Consistently developed innovative solutions to proactively resolve salability issues prior to loan closing. Improved cross-functional team performance through process improvements and relationship building initiatives. Oversaw issues management and business requirement implementation for multiple business units. Recognized as the business subject matter expert (SME) ensuring documents, processes, and product initiatives were in alignment with regulatory and legal requirements and enterprise policies.

San Antonio, Texas Metropolitan Area

Analyzed validation disputes from key stakeholders for request for valuation reconsiderations and complex scenarios and complex/unique properties. Audited Appraisal Production teams to comply with USPAP, GSE, VA, and USAA standards. Trained and coached junior valuations analysts. Assisted management with reporting and team meetings. Prepared loan files for audits.Key Achievements: Identified, measured, monitored, controlled, and mitigated risk associated with business activities according to policies. Successfully validated income, assets, and collateral to render underwriting and collateral decisions on VA loans, VA jumbo loans, conventional jumbo loans, and VA appraisal reviews. Reviewed and evaluated mortgage credit and collateral application quality to render an initial/final credit decision. Recognized as an expert on First Mortgage underwriting, appraisal/collateral, investor guidelines, and regulatory mandates. Implemented best practices resulting in continuous improvement, reduced cycle time, and increased loan submission quality. Earned the 2016 President’s Award for outstanding work ethic, leadership, and contributions to USAA. Participated in audits and updating review requirements as part of the Appraisal Governance Team.

San Antonio, Texas, United States

Reviewed appraisal inspection reports to ensure appraised value is supported for mortgage lending. Identified and managed existing and emerging risks stemming from business activities. Utilized established procedures and guidelines to validate income, assets, or collateral to render an underwriting decision. Key Achievements: Minimized property risk factors by reviewing and analyzing submitted appraisal reports for accuracy and compliance. Successfully ensured that appraisal report inspections met investor, agency, and corporate guidelines. Rendered credit and collateral decisions on conventional loans and conventional jumbo loan appraisal reviews. Collaborated with Fulfillment teams to implement best practices to drive reduced cycle time and increase loan quality. Provided data-driven feedback to processors, loan officers, and appraisers to drive continuous quality improvement.

San Diego, California, United States

Reviewed and confirmed repurchase requests from investors and GSEs for validity and provided a dispute response and documentation to minimize company losses. Key Achievements: Remediated deficiencies and avoided indemnification by reviewing FHA and VA deficiency letters for validity/documentation. Ensured accurate and complete loan documentation, including income, asset, employment, occupancy, credit, assets, valuation, purchase contract, title, disclosures, and interested parties.

San Diego, California, United States

Reviewed loan files suspended for deficiencies identified per investor/GSE guidelines after secondary market delivery. Rebutted invalid suspense issues with respective investors and obtained documentation to clear conditions allowing loans to be purchased by investors prior to acquiring roll charges or curtailment fees to reduce risk and losses.

Los Angeles Metropolitan Area

Analyzed and audited loan packages ensuring compliance with enterprise policies and federal/state/local laws. Ensured that outstanding items were valid and that all stipulations had been met.