Heidi Banks Email & Phone Number

United States

Guest Services & Healthcare Administration

Henderson, Nevada, United States

Services by appointment only. Performing a broad range of beauty services, from shampooing to cutting, and styling hair, also providing hair treatments, including deep conditioning, permanents, hair coloring, balayage, color melt, weaving, and Hair extensions. Skilled in working with a variety of hair lengths, types, and textures. Facial WaxingSelling retail products, able to recognize problems of the hair or scalp, and recommend appropriate treatments. Upselling services and products.Maintaining the salon and its cleanliness, cleaning, sanitizing, laundry, side work, trash, restocking supplies.Utilizing Matrix & Paul Mitchell Color Lines.

Henderson, Nevada, United States

Specializing in Cutting all hair types & lengths, styling, etc.Fast-paced and High volume Salon. Must meet haircutting time parameters.Product knowledge & sales. Cleaning & Sanitizing.Opening & closing duties.Running Register & Inventory of products.

Las Vegas, Nevada, United States

Conducting ZOOM Interviews for staffing needs at Allegiant Stadium Guest Services & Security Team.Supervising all security personnel for events at Allegiant Stadium as needed.

Las Vegas, Nevada, United States

 Specializing in Men’s Haircutting and grooming in Fast-paced, High-volume salon Building a rapport with clients and establishing repeat customers Marketing & Retail sales, meeting sales quota's Ensuring a neat & clean workspace Continuously cleaning & restocking tools and products Laid off due to COVID

Henderson, Nevada

 Teaching a full range of cosmetology courses  Closely supervising students Worked with CEO to Create lesson plans and curriculum Utilizing Loreal Products & Color Lines School closed due to financial instability

Henderson, Nevada

Teaching a full range of cosmetology courses and following curriculum guidelines. Utilizing All-Nutrient Products & Color Lines. Training students in salon business and social media marketing. Closely supervising students as they work on clients. Creating lesson plans and curriculum for new and advanced students.

Henderson, Nevada

Procured employment less than one month after receiving my Cosmetology license. High traffic fast paced salon location. Performed all types of hair services and facial waxing, recommended and sold retail product, answering phones, booking appointments, ran cash register, making bank deposits and handling cash. Utilized Salon software. Continuously cleaned, sanitized and maintained the hygiene of the salon when not servicing clients. Built clientele immediately and maintained many repeat customers. Utilized Matrix & Privana Color Lines and continued education in Matrix training.

Grants Pass, Oregon

Created Training Materials, Job descriptions, job duty detailed training manuals, Company Policies and Procedures for all positions in all departments. For over 200 employees. Assisted in customer services, ordering & order fulfillment, Public relations and Marketing. Assisted in streamlining and creating custom Design ordering software.

Las Vegas, Nevada Area

Upheld various positions with WyndhamSummary of overall duties:Ensuring Customer Service & Satisfaction throughout their entire experience within the company. Creating Cutting Edge Marketing ideas & implementing them in a way to increase sales and improve company revenue. Managing & maintaining my bank of premiums for gifting, Cash handling, Maintaining Cash Drop Log, Inventory, Managing Credit Reporting System and ensuring Quality Assurance. Updating & Maintaining Office Marketing & Sales Tools. Communicating with Marketing Management as well as Sales Management and Ensuring Teamwork, Proper Etiquette and protocol are maintained between the two. Implementing new and exciting changes to improve guest experience. Assisted guests in all their travel and tourism accommodations. Qualifying and Booking guests to attend Timeshares Presentations. Created New Ideas & giveaways to promote guest Participation. Received special invitation to the ‘Elite Club’ Dinner for Outstanding work and Exceeding Company Expectations which lead to increased Sales and Marketing Performance. Marketer of the Month for October 2013. Elite Club 3rd Quarter 2013. Hand Picked by VP of Marketing to participate in the ‘1 in 20’ Marketing Management Training Program.

Cosmetology Instructor, Cosmetology, Barber/Styling, And Nail Instructor

Activities and Societies: Completed 500 hours of Cosmetology Instructor training. Was asked to stay on as part of the teaching staff.

Cosmetology, Cosmetology/Cosmetologist, General

Studied Cosmetology (Hair, Skin & Nails)

Cosmetologist, Hair I Nails I Esthetics

Bachelor Of Applied Science (Basc), Psychology, 4.0

Gained High Achievement Distinction and Placement on the 'President's List' for maintaining a 4.0 GPA.

Personal Training Certification, Personal Fitness Trainer

Personal Training Certification, Personal Fitness Trainer