Christopher Kay Email & Phone Number

With 12+ years of experience in social media (4 years in management), I am passionate about creating engaging and impactful content, managing online communities, and safeguarding brand reputation. I have a background in multimedia technology, creative design, and programming, which enables me to produce high-quality assets and solutions for various platforms and audiences.As the Social Media Engagement and Reputation Manager at Virgin Media O2, I managed a team of specialists who handled complex and sensitive issues across our many social media channels. I worked closely with the press office, complaints, chorister affairs, customer services, and other departments to address customer queries, concerns, and complaints, as well as to promote O2's products, services, and values. I monitored and created plans and strategies for emerging trends, opportunities, and threats in the social media landscape to enhance and defend O2's brand image and reputation.

Listed skills include Mobile Devices, Blogging, Mobile Internet, Multimedia, and 32 others.

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  University Of Paisley

  Bsc