Enter new reservations for multiple properties owned by Dotty's. Provide customer service and answer all resort and casino questions about properties and amenities available to guest. Provide information regarding upcoming events and entertainment.Perform arrivals and departures of guest.

Assess healthcare practices current electronic medical record systems and provide recommendations to best utilize software applications and optimize clinic practices. Make software/application recommendations to improve clinical performance, practice management and clinic administration. Review workflows and provide recommendations to improve processes and eliminate duplicate or redundant task, saving staff time and improving overall productivity. Train staff on approved workflow redesigns. Install, implement and provide training on new software applications. Review Meaningful Use Objectives, make recommendations to meet objective and clinical quality reporting requirements specific to practice specialty and provider's requirements. Provide meaningful use guidelines and assist in ensuring registrations are current and assist with Meaningful Use Attestations. Provide coding, Medicare/Medicaid regulations, Meaningful Use updates/changes, patient education, billing tools and resources. Provide how-to guides, written workflows and written recommended best practices to improve clinical documentation requirements and improve account receivable management.

IT Manager; Maintain all computers, laptops, tablets, peripherals, mobile devices and telecommunication devices. Set up new user account's and manage active directory. Perform system updates, patches and install new software. Manage electronic medical record application and all third party applications utilized by staff/practice. Manage PBX/VOIP Business phone systems. Troubleshoot and repair all software/hardware, peripherals and telecommunication equipment. Recommend hardware/software and other technical services to improve system performance, stability and security. Negotiate contracts with third party vendors and ongoing vendor management. Act as Project Manager for implementation of new software and hardware acquired. Provide end User support and training in groups and one on one. Form development and create custom clinical content. Assess and create workflows to improve staff productivity and optimization of available resources. Immunization Registry Manager, reviewed HL7 messages for accuracy, resolve HL7 error messages and troubleshoot immunization registry bridge issues and missing registry data.Patient Portal Manager, Link logic Manager, e-Rx Manager, Email account Manager.Billing ManagerReview all claims prior to submission for accuracy. Perform audits of supporting documentation. ICD/CPT/HCPS coding, appeal denied claims, provide customer service and telephone support for billing and account questions. Perform data entry, post charges and payments. Create and maintain spreadsheets, report queries and form letters. Work aged claims and follow up with outstanding claims/appeals. assist patients with insurance questions, referrals and resources available to assist with medical coverage.

Arrange and maintain procedure schedule. Patient registrations, claim submissions, route procedure reports to referring doctor(s), inventory and supply office supplies. Reported to Capt. Mottet, MD and Lt. Green as well as Capt. of surgery unit. Coordinate patient care with multiple departments from emergency department and outside medical care facilities. Prepare letters, dictation and minutes for records.