Mandy Mitchell Email & Phone Number

Kansas City, MO, US

Kansas City, Missouri, United States

I manage an amazing team of 10 with roles including adjustments investigators, branch reconciliation, microimage specialist, operations specialists, and senior lead positions. Maintain budgets by keeping under alloted thresholds, timecards, interview and hire and develop top talent including performance reviews and raise/ bonus increases. Work with all.

Kansas City, Missouri Area

I work as a lead on the Research and Adjustments team. Responsible for check adjustments and settling transactions bank to bank for business and consumer customers including mutual funds clients. Highly knowledgeable in check regulations. Process all incoming bank collections. Monitor and assign out casework and maintain high levels of accuracy. Assist.

Mission, Kansas

I manage 3 Customer Service Reps. My days consist of assisting with escalated customer calls, monitoring overdrawn accounts and charging off and collecting as needed. Process non posted items and invalid prenotes. Troubleshoot and support online banking, phone banking, Bill pay, debit cards. File SARS and handle transaction disputes in accordance with.

Leawood Kansas

• Transaction Processing: Supports and cross trains in all areas of deposit operations with primary responsibilities of balancing of general ledger, processing bookkeeping functions such as nonsufficient funds and.
• Risk Management: Analyzes new accounts for adherence to CIP/BSA policy, tracking and following up with officers as necessary. Completes various BSA monitoring tasks as assigned by the BSA Officer.
• Quality Control:. Works closely with Retail Branch and Operations Staff to correct errors as necessary.
• Compliance: Completes required training and performs all job functions in compliance with applicable law, regulation, policy and procedures.

Support Operations Department and Cash Management Department. Process Wires, customer service, Returns/Non-post/Chargeback items, Garnishments, Levys, Summons and Subpoenas, G/L Balancing, Ebanking Support, Account Maintenance, Alert customers to fraud activity. Process all check adjustments. IOLTA reporting for KS/MO.

Handled a percentage of deposits for over 300 ATMS on the network. Looked at each deposit to determine Reg CC holds and/or fraud activity. Assist with Balancing, codeline and Amount keying on branch/commercial cusotmer work. Worked with Project Management teams to create/test new programs. Assist in training employees.

Manage and support 3 tellers, write reviews, handing monthly audits, maintain branch control documentation, Run a teller drawer and the vault and maintain proper vault controls.

Normal functions of a teller and also act as supervisor when they are out. Fill in at various branches as needed. Meet branch referral goals.

Shawnee, Kansas

Balance and maintain cash supplies for vault. Run Teller drawer. Responsible for safe deposit area. Process payments and change orders.

Kansas City, Missouri Area

Assist with customer service issues, check orders, minimal new account openings, maintain safe deposit records and responsible for safe deposit audit.

Kansas City

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.

Education record

Education record