Stephen Williams Email & Phone Number

Chapel Hill, NC, US

Chapel Hill, North Carolina, United States

• Be a go-to resource for all things Ansible Networking
• Integrate Ansible automation with disparate platforms and technologies
• Design, create, and support internal initiatives such as the MindPoint Group sponsored Ansible Lockdown Open Source project
• Offer automation‐oriented strategic advisory and assistance services.
• Engage stakeholders to help them strengthen their automation capabilities
• Use creativity and ingenuity to solve game‐changing customer security problems

Research Triangle Park, NC

- 6-month CCNA developmental program, requiring 20-30 hours per week of self-study- Successfully completed Cisco Networking Academy: Intro to Networking; Switching, Routing, and Wireless Essentials; Enterprise Networking, Security, and Automation- Passed mock CCNA exam and a technical assessment- Successfully completed 50+ labs virtually in Cisco Packet.

Raleigh, North Carolina, United States

Responsible for the day-to-day operations of the pawnshop. This includes leadership and development of all shop personal, meeting stated financial goals for the shop, satisfying customer relations and standards, maintaining company shop standards, and recruitment and retention of quality shop coworkers. Promote and foster a customer friendly atmosphere in.

135 N. Highway 17-92 Longwood Fl 32750

Responsible for the day-to-day operations of the pawnshop. This includes leadership and development of all shop personal, meeting stated financial goals for the shop, satisfying customer relations and standards, maintaining company shop standards, and recruitment and retention of quality shop coworkers. Promote and foster a customer friendly atmosphere in.

Orlando, Florida Area

• Assist local small businesses like Central Florida Home Theater in setup of customer’s wired / wireless home networks for computer and home audio / video applications.
• Manage existing customer networks and improve performance of laptop and desktop computers through spyware removal, virus detection and removal, registry modification, hardware analysis, and data backups.
• Provide phone service and support for existing clients when they have network problems and general technical questions regarding their home computers and laptops.
• Design and host small business websites for local businesses while providing regular updates for content.

Altamonte Springs Florida

• Manage and diagnose store computer maintenance and corporate network issues. Regional support technician is not on-site. Corporate help desk is not always available.
• Store operations processes and procedures to include managing 15 associates, inventory management (weekly cycle counts, pricing, quarterly inventory, warehousing), conduct opening and closing duties (cash deposits.
• Worked with general store manager to verify employees were meeting minimum sales requirements monthly and provided coaching for those employees that needed assistance, as well as driving daily business and sales goals.
• Assisted local stores with retraining and developing new staff, standardizing policies and procedures which vary from store to store, as well as identifying profit and loss issues.
• Assisted Regional operations team to define consistent store policies. Developed operations manual for regional distribution.
• Worked with Corporate Human Resources and Loss Prevention to identify internal theft issues in other stores.

Lake Mary Florida

• Provide in-house technical support / troubleshooting for business and residential customers including set-up, provisioning status, connectivity issues (through ATM pings, line error reports, redback connectivity tools.
• Provide customers with basic knowledge on PC use, as well as identifying if their system was compromised by spyware, adware, or viruses which would affect internet browsing.

Orlando, Florida Area

See Above

Niles Illinois / Orlando Florida

Merchandising LeadFull-time position. Main responsibility was inventory management for over 1,500 pieces received weekly. Responsible for weekly inventory counts, as well as creating and implementing plan-o-rams for display items. Duties included overseeing the sales floor, assigning monthly/weekly/daily tasks to merchandising associates, and associate.

Ctip, Information Technology

Bachelor Of Applied Science (Basc), Information Systems Technology

Pursued and completed degree in Information Systems Technology

Associate Of Arts (A.A.), Information Technology