Coaching the HR division to adopt an agile mindset and principles. Supporting a team of Scrum masters to adjust and apply agile in HR. Providing Scrum master/Kanban support to both project and operational teams.

Scrum master to three Talent Acquisition teamsProvide Agile Coaching as a service across HR and to our customers

Lead the agile transformation of the Talent Acquisition team.Change to agile resulted in a 70% performance increase over 9 months.Reorganised the team and implemented the LeSS scaling model

Led the scrum master chapter (working within the Spotify model) while being the scrum master for two teams, one development team and one change team.

Helping a fully dedicated Scrum team to perform at their best to deliver >35 Doc1 S6 systems

Creating process, governance and controls across multiple departments to manage software changes within risk appetite.Using Lean techniques to identify and remove waste from processes.Introducing teams to Agile techniques to improve delivery quality and embed them into everyday life.Delivery of a department level end to end process map consisting of >50 individual processes maps, all fully linked and cascading to varying level of detail.Using Excel VBA to build version control tools to manage change to Doc1 S5, Doc1 S6 & Engage 1 publications.

Managed two teams of Doc1 developers.Responsible for the Doc1 statement systems within Lloyds banking group. Over 1 million statements issued daily.Gained scrum certified and started applying agile techniques while running the two teams.Manage change projects to existing Doc1 systems.Manage the Doc1 development of major projects and new build systems.Line manager to senior developers and experienced contractors across multiple sites in Brighton & Chester.Resource planningProvide subject matter expertise to business analysts, customers and developers working on bank statement changes.Analyse new requirements and work with business analysts and customers to refine them.Doc1 developmentExecute unit testingUnit test planningProvide test support across all stages of project testing.Implementation and post implementation support.Live system support.

I built and maintained a number of Doc1 systems including;Retail bank statementCommercial bank statementCommercial & corporate invoice systemIdentified best practise and implemented process improvements in line with Lean principles. Planned and directed a schedule of Doc1 change cycles.Planned, directed and reviewed the activities of other Doc1 developers.Built and maintained relationships with key customersProvided specialist consultancy to other developers, customers, IT, suppliers and print operations.

I built and a number of general insurance document systems using Doc1.I maintained a number of the bank's document systems including bank letters, collections, and insurance systems.Involvement in all stages of document application testing, from writing test plans to supporting UAT.Wrote a number of PCE scripts.