Matthew Torres Email & Phone Number

Mount Laurel, New Jersey, United States

Mount Laurel, New Jersey, United States

Mt. Laurel, New Jersey, United States

Mt. Laurel, New Jersey

• Provide end-user support for all IT related inquiries & issues.• Provide escalation support & advice for team members.• Manage & maintain Network and Server infrastructure.•Configuration & administration of various Fortinet products including Fortigate firewalls, Forti-Manager, Forti-switch and Forti-voice.• Assist with Technology planning, budgeting and proposals.• Design, plan and implement various Network and Server related projects and installations.• Assist & coordinate with outside vendors to complete various tasks & projects.• Supervise and oversee technicians in the field.

Somerdale, New Jersey

• Provide end-user support for all IT related inquiries & issues.• Troubleshooting, installation and maintenance for PC/Mac desktops & laptops, printers, servers, Ricoh copiers, 3Com VoIP telephone hardware & 3Com/HP switches. • Daily use of Active Directory, Group Policy Management, VMware, Altiris Deployment Solution, Smart Notebook.• Basic & Advanced Network troubleshooting.• Experience with 3com/HP Layer 3 switch configurations, maintenance and installation.• Experience with Microsoft Exchange 2010, Hyper-V, Symantec End Point Protection, Symantec Backup Exec, VIPRE Antivirus Deployment Console, Untangle Firewall appliance.• Microsoft Active Directory and Exchange account creation & management. • Apple iPad mass deployment, maintenance and support.• Software upgrade, OS imaging and management with Altiris Deployment Solution.• Experience creating custom scrips and software deployment/configuration packages via Altiris Deployment Console.• Experience creating & maintaining Windows 7 system images using Sysprep.• SMART Technology hardware and software integration and support.• Software troubleshooting of both Windows & Mac OS.• Assist & communicate with outside vendors to complete various tasks & projects.

Somerdale, New Jersey

• Responsible for providing initial website design & on-going support for various clients including public & private school districts, government municipalities, police departments and small businesses.• Excellent knowledge of website content management platforms such as DotNetNuke (DNN), WordPress and Joomla.• Excellent knowledge of design applications including Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, Artisteer, Microsoft Web Expressions, Microsoft SharePoint Designer 2013.• Knowledge of Windows IIS 6 - 8.5, phpMyAdmin, MySQL, XAMPP, FTP, cPanel.• Knowledge of HTML, XHTML, CSS, PHP programming languages.

Pine Hill, New Jersey

• Responsible for daily operations of a computer repair shop.• Troubleshooting and resolving various user computer issues both software and hardware related.• Troubleshooting of both Windows and Mac operating systems.• Installation of new hardware components.• Installation of new software applications and operating systems.• Troubleshooting via remote assistance and over-the-phone communication.• Computer component sales.

Somerdale, New Jersey

• Assisted at various school districts on summer projects & upgrades.• Installed both new and used desktop computer systems in computer labs, administrative offices and individual class rooms.• Removed obsolete computer systems and prepared for proper disposal.• Performed software updates and installations on various client systems.• Created full system images consisting of specific in-house software packages.• Deployed created system images to workstations via Altiris Deployment Solution & Symantec Ghost.• Assisted in configuring Active Directory user permissions for administrators, teachers and staff network accounts.• Complete inventory of computer systems.