Tyler Bloom Email & Phone Number

As a seasoned Linux System Administrator at Icarus, Inc., a prominent web-based technology development company, I am instrumental in fortifying the infrastructure backbone and ensuring the seamless operation of cutting-edge web products.● Technical Expertise: Proficient in building and creating tools, scripts, and operating procedures to drive continuous service improvements.● 24x7 On-Call Support: Committed to ensuring seamless operations through active participation in a demanding 24x7 On-Call rotation.● Linux Systems Administration: Hands-on experience in Linux Systems Administration, contributing to the robustness and efficiency of our technology infrastructure.● Scripting Proficiency: Demonstrate adept scripting skills using Unix scripting toolkits, including bash and other tools.● Security Focus: Specialized in managing and securing information systems through expertise in SIEM (Security Information and Event Management), IPS (Intrusion Prevention System), IDS (Intrusion Detection System), Firewall, and other SOC (Security Operations Center) tools.Additional Expertise:● Security Patching with Ansible:Implemented robust security patching procedures using Ansible automation, ensuring timely and efficient application of critical updates to safeguard our systems against vulnerabilities.●AWS Systems Manager (SSM) for Patch Management:Utilized AWS Systems Manager Patch Manager for automated patching of instances, maintaining the latest security patches and updates across the AWS environment.Scheduled and managed patch deployments, ensuring compliance with defined maintenance windows.

❖ Conducted training sessions and created documentation to educate users on best practices and newtechnologies.❖ Managed and responded to help desk tickets using ticketing systems (e.g., ServiceNow, Jira), achieving anaverage resolution time of less than 24 hours.❖ Assisted with the setup and configuration of workstations, peripherals, and mobile devices.❖ Performed regular system updates and patches to keep systems secure and up-to-date.❖ Trained end-users on new software applications and best practices, enhancing overall productivity.

Riverside, Ca