Michelle Rueda Email & Phone Number

Denton, Texas, United States

Receives heavy phone traffic, records and processes requests for utility connects, disconnects, transfers for residential accounts in a timely mannerReceives, processes and records utility connects and disconnects for commercial customers upon buildings inspection releasesGenerates and processes solid waste work orders within established timelines, maintains and files contracts in an organized mannerDiscusses services available (container sizes and frequency/carts and levels) with… Show more Receives heavy phone traffic, records and processes requests for utility connects, disconnects, transfers for residential accounts in a timely mannerReceives, processes and records utility connects and disconnects for commercial customers upon buildings inspection releasesGenerates and processes solid waste work orders within established timelines, maintains and files contracts in an organized mannerDiscusses services available (container sizes and frequency/carts and levels) with associated costs/contracts - new or revisedResolves customer issues (independently and as a team); willingly assists other staff members with research projects as neededProcesses, logs, and files water leak adjustment and check for leak requestsHandles all billing, rates, and calculation questionsAccepts credit card payments by phone Show less

Dallas/Fort Worth Area

Helps customers in person, over the phone, or by e-mail; provides desk coverage, follows established policies and procedures, accepts payments, assists with opening and closing procedures for the unit, including deposit.

Dallas/Fort Worth Area

Handled requests and reservations, answered phone calls, used special computer system. Trainer for new guest services representatives.

Dallas/Fort Worth Area

Cleaned tables and dining room, operated dishwasher, cooked, provided Spanish-English translation between staff and guests.

Denton, Tx

Organized programs, worked at main desk as clerk, handled resident conflicts, worked with a large staff to coordinate events.

Dallas/Fort Worth Area

Handled kitchen equipment, kept deli area clean, took orders and spoke to customers in English and Spanish, cleaned large equipment.

Dallas/Fort Worth Area

Operated cash register and took orders and requests. Handled cash and cards, maintained clean dining room.

Bachelor Of Business Administration - Bba, Accounting And Finance, Junior, 3.0 Gpa

Activities and Societies: Accounting and Finance Society Member

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies, 3.2 Gpa

Activities and Societies: Dual credit student Received degree at time of high school graduation

High School Diploma, General Studies, 4.0/4.0 Weighted Gpa

Activities and Societies: Texas Academy of Biomedical Sciences Orchestra - Head Violist, Fort Worth Youth Symphony - Violist, Health.