Mruna Dhirendra Email & Phone Number

• Reconciled a portfolio of supplier statement’s worth millions of pounds for month-end payment.• Investigated and resolved invoice and payment queries for suppliers by liaising with buyers using the PIQ (Payable Invoice Queries) software system.• Communicated with buyers from various agencies e.g. MediaCom, Mindshare, Maxus, MEC.• Completed Mid-Month and Month-End payment runs according to contracted terms.• Submitted remittance advice to vendors in a timely fashion.• Coordinated payment runs including Bacs, cheque and wire.• Prepared cheque payment packs for authorised signatures and post or bank cheques whenever required.• Managed supplier ledgers, corrected debit balances and journal entries.

• Maintained 100% accuracy in processing and inputting high volumes of invoices for payment using Sage 200 and Epicor.• Researched and resolved invoice discrepancies.• Assisted in supplier statement reconciliation and provide remittance advice.• Dealt with backlog of invoice queries by liaising with other departments such as Warehouse, Commercial and Supply Chain.• Daily maintained the A/P e-mail and phone call queries promptly.• Attended staff and multidisciplinary team meetings.• Maintained invoice log for audit purposes.

Charing Cross Hospital

- Entering patient details onto excel database. - Copy typing medical reports. - Answering phone calls promptly and in a professional manner.- Deal with internal and external enquires to the department, including providing results where appropriate.- Preparing material for MDT meeting on a tight deadline. - Filing request forms - Photocopying documents.- Handling fax requests.- Packaging microscopic slides and returning them to hospitals using the Trust's Copath database.- Sorting out medical reports according to the Trust policy [Internal/External].- Dealing with incoming post and distributing as required.- Booking in internal Trophoblast patients on Trust's Copath database. - Liase with Medical Staff, Healthcare Scientists (Biomedical Scientists & Clinical Scientists), Medical Laboratory Assistants.

Charing Cross Hospital

- Booking appointment on the Trust ICHIS database. - Dealing with incoming phone calls in a professional manner - Amending test reports, sending them to relevant secretaries and filing them. - Handling fax requests. - Attending patients during reception duty.- Preparing clinic referrals for doctors for the following week.- Process daily post.- Process referrals and file them accordingly to be vetted.

Cheltenham

- Academy Portraits offer great photography experience to a wide rage of audience including, early years, primary and secondary school's.- Voluntary data input clerk required to type data accurately into the excel database, with speed and efficiency.- Utilised touch typing skills which was acquired from a training course.- Input personal details of over 600 clients per day which was a great achievement.

Cheltenham

- Endsleigh Insurance is a UK insurance intermediary who specialise in student, education and graduate markets. They provide tailored insurance services to university and college students.- Evaluated the employee engagement processes across the motor claims department and proposed initiative to improve engagement in a cost effective way.- Produced a final presentation on Microsoft Power point to the department manager and personal advisor.- The presentation highlighted both the strengths and weaknesses of the existing process and also maderecommendations for improvement.as part of the process,- Researched and analysed the engagement/process strategies across other business of similar size and structure to Endsleigh.