Vipul Vora Email & Phone Number

United Kingdom

• Gained a vast amount of knowledge about IBMS (Integrated Broadcast Management System), through involvement in several training sessions.
• Responsible for testing and verifying bugs in several versions of IBMS for many different clients.
• Reviewed & analysed specifications (written by Business Analysts) for Change Requests (CRs) and creating & executing manual test scripts, in HP Quality Centre, to ensure all parts of the CR are tested thoroughly.
• Reported all defects (bugs/CRs) in SBM (Serena Business Manager) allowing them to be tracked and followed through to conclusion.
• Executed functional, regression and exploratory testing on a regular basis before the release of a version to clients.
• Weekly releases meant that all bugs/CRs were executed and completed within tight deadlines in order to be delivered to the client on time.

• Responsible for testing a Performance Management Review (PMR) module.
• Created the test cases which were to be executed during the software testing process.
• Executed manual test cases and exploratory testing in UAT.
• Reported any bugs to an external vendor or the internal team as appropriate, re-validate and tracked defects through to conclusion.

• Completed training and gained an NVQ Level 2 in Spectator Safety.
• Worked at Wembley Stadium, The Valley (Charlton FC), New Years Fireworks, The Queen’s Diamond Jubilee celebrations and many more events.
• Maintain safe environment for the public.
• Good awareness of any potential danger or threat and solving any problems.
• Provide good customer care and a professional service.

• Worked for a not-for-profit organisation, Charityshare, providing support to 3 charities (The Alzheimer’s Society, The Children’s Society and AgeUK).
• Used ICCM solutions to monitor call queues, log calls and action calls.
• Resolved calls within strict SLAs.
• Mainly used Active Directory (AD) and Active Roles to create/remove user accounts, amend permissions to shared drives, mailboxes, security groups and distribution lists.
• Used Microsoft Exchange 2010 to create mailboxes/distribution lists.
• Assigned ActivIdentity tokens to users to allow remote access.

• Worked as sales assistant providing good customer service.
• Re-stocking shelves and maintaining a professional shop floor presentation.
• Developed interpersonal communication skills with staff and customers.

Bachelor Of Science (Bsc) (Eng), Information And Communications Technology, 1St Class Honors

Year 1: Discrete Techniques for Computing; Fundamentals of Web Technology; Introductory Java Programming; Introduction to Multimedia.

A Levels

Mathematics (B), ICT (B), Business Studies (C)