Kyle Wendel Email & Phone Number

Hicksville, Ny, Us

Syosset, New York

Lead and assist in network engineering for major projects, upgrades, and installations.Implement Dell Data Protection allowing for Dual layer authentication on all mobile devices and stranded encryption on all desktops. Manage Level I to Level III System Administrators. Responsible for analyzing and recommending the purchase of network equipment.Disaster recovery planning. Evaluate software and hardware for possible upgrades.Provide and maintain detailed documentation and procedures for all solutions. Handle the tasks of developing and maintaining IT liaison relationship with functional departments and key users.Implement Email Archiving/DLP Solution. Build Windows Deployment Infrastructure WDS/MDT2013 for customizing windows images for deployment.Manage and mentor new hires and lower-tier team members. Developed workflows and processes for Help Desk technicians to improve the quality of service to users.Hands-On management of IT Helpdesk supporting back-end systems (Active Directory based servers, VMware, Cisco) and customer-end devices (PCs, Mobile Devices, Phones, etc.).

Syosset, New York

Maintained network efficacy and all connected systems.Maintained network VLANS/Routing, software and remote access.Monitored various routers and communications equipment that comprise the corporate network by using external and built-in toolsAdministered card system securing building access.Planned, implemented, and supported changes to the Macintosh Network.Made changes to networking and telecommunications infrastructure.Performed analysis and troubleshooting of network related problems & issues at all layers of the networking stackCoordinated with ISP's regarding MPLS Issues, Network Management services.Assisted in WAN optimization Project: Utilizing Riverbed Steel-head and Blue Coat devices, configure and installed devices onto sites and production data center.Administrated Avamar backup system ensuring data is backed up to offsite location.Relocated and set up new and existing offices.

Syosset, New York

Built SCCM 2007/2016 and customized applications via scripts and deployed programs company wide.Upgraded IT Infrastructure to Server 2008/ 2012 R2/2016Maintained and administered MPLS network sprawling across 6 states.Designed and upgraded VMware vSphere.Monitored various VMware Clusters and server equipment that comprised the company network.Provided solutions to Group Policy issues due to poor implementation.Taught classes for new employees on “how to use all company applications and revised IT security policies”.Designed, implemented, supported, and managed networking and telecommunication infrastructureConsolidated 30 physical servers down to 10 physical servers drastically decreasing ongoing data center costs.Migrated data centers and converted physical servers to virtual servers using VMware and Dell servers, resulting in a reduction of rack and power usage, decreased downtime during maintenance and upgrades, and improved management and monitoring tools.Completed Dell server installs, VMware installs, physical to virtual server conversion and EMC SAN to Navisphere SAN Migration

Additional responsibilities and activities included, but were not limited to, as needed technical support and training of new technical professionals, handling end user access and software setup/support. Configured and managed AD, Exchange, DHCP, WSUS, Antivirus and backup servers in the corporate network. Performed daily management of computer network. Technical support and administration activities included, but were not limited to, any and all scheduled and as needed installation, configuration, administration, support, and troubleshooting of mission critical technologies. Recommended modifications to improve speed of operations and system security measures. Troubleshoot and generating Cisco Routing protocols and Switch Configurations.