Brandy Thomas Email & Phone Number

Southaven, MS, US

Southaven, Mississippi, United States

• Directed a team of 13 educators as Grade Chair, managing schedules, rotations, and logistics to improve workflow efficiency by 25%.
• Spearheaded teacher onboarding programs, designing training modules and mentorship initiatives that increased staff retention by 15%.
• Developed engaging, web-based learning materials using Google Classroom, Amplify, Nearpod, and Schoology, improving student engagement by 20%.
• Integrated multimedia tools like Canva, Microsoft Office Suite, and Adobe Creative Cloud into curriculum delivery.
• Administered and managed content libraries in LMS platforms, streamlining access for over 200 students and faculty members.
• Led professional development workshops for 50+ educators, focusing on literacy instruction, technology integration, and curriculum development.

Memphis Metropolitan Area

• Operated in a fully remote capacity, managing critical workflows and ensuring timely execution of transactions.
• Promoted and awarded a pay raise for exceptional performance and adaptability in a remote work environment.
• Acted as the primary liaison between farmers and buyers, facilitating negotiations, contract execution, and delivery logistics for agricultural commodities like beans and wheat.
• Managed and entered transaction data, including truck weights and receipts, with 100% accuracy by implementing a two-step validation process.
• Streamlined workflows by transitioning to enterprise software, cutting transaction turnaround times by 50% and improving operational efficiency by 25%.
• Developed departmental work instructions to standardize processes and improve team understanding of workflows.

Greater Memphis Area

• Coordinated daily operations for an outpatient nursing team of 20, ensuring seamless scheduling, record access, and supply management.
• Communicated directly with patients and families to provide timely appointment updates, answer inquiries, and resolve concerns.
• Maintained and updated patient records in compliance with HIPAA regulations, ensuring 100% data security and accuracy.
• Spearheaded the implementation of a streamlined check-in/check-out system, reducing patient wait times by 15%.
• Designed and delivered training sessions for new hires, ensuring compliance with hospital policies and operational efficiency.
• Partnered with cross-functional teams to improve workflows, enhance patient experiences, and address operational challenges.Key Achievements:

Olive Branch, Mississippi

• Directed HR functions, including hiring, onboarding, and staff training, increasing team productivity by 25%.
• Mentored and coached a team of five clerks, three of whom ranked in the top 10% of district performance metrics.
• Developed and executed marketing strategies, increasing client base and boosting annual sales by 90%.
• Monitored repayment processes and implemented collections strategies, reducing delinquent accounts by 85%.
• Created training materials to standardize operations and ensure compliance with company policies.
• Improved operational workflows, reducing service times and enhancing customer satisfaction.Key Achievements:

Osceola, Arkansas

• Transitioned the department to electronic medical records (EMR), ensuring full compliance with state and federal regulations.
• Maintained accurate and organized records, achieving 100% compliance with HIPAA standards.
• Designed and delivered training materials for staff on EMR systems, increasing adoption rates and reducing errors by 20%.
• Led a team responsible for processing, scanning, and indexing medical records, ensuring timely access for healthcare professionals.
• Streamlined workflows and introduced quality control measures, improving department efficiency by 25%.Key Achievements:
• Successfully transitioned to EMR systems, improving accuracy and reducing processing times by 30%.

Armorel, Arkansas

• Designed and implemented Standard Operating Procedures (SOPs) for inventory tracking and order reconciliation, improving accuracy by 25%.
• Managed data and reporting using Oracle systems, ensuring timely and accurate order fulfillment.
• Created training guides for new employees to enhance understanding of supply chain workflows.
• Collaborated with cross-functional teams to resolve discrepancies and ensure smooth operations.
• Reduced order processing times by 20% through workflow optimization.Key Achievements:
• Improved inventory accuracy by 25% through enhanced tracking processes.

Bachelor Of Arts In Education -B.A.Ed, Elementary Education (K-6), Social Studies & English (7-12), Special Education (K-12), 3.7

- Completed a Bachelor of Arts in Education with a focus on Elementary Education, Social Studies, and English, as well as Special.

Associate Of Science - As, Business Administration And Management, General, 3.5

- Earned an Associate of Science in Business Administration and Management, focusing on foundational principles of business operations.