• Monitored and secured Windows workstations and endpoints through proactive configurations and policy enforcement, reducing likelihood for unauthorized access attempts and improving overall system uptime and reliability.• Implemented security monitoring and intrusion detection systems to increase visibility into potential threats, allowing for faster incident detection; this enhanced the organization’s responsiveness to potential cyber threats.• Conducted vulnerability assessments and penetration tests across network and endpoint devices, identifying exploitable risks and addressing high-severity vulnerabilities; this strengthened the security posture and minimized risks.• Trained employees on security best practices through targeted awareness programs, which decreased phishing-related incidents and reduced susceptibility to social engineering; this heightened overall security awareness and promoted a stronger security culture within the organization.

• Implemented ISO 27001 and helped organization work towards certification.• Wrote IT policies & Information Security policies to fulfill ISO 27001 requirements.• Designed Incident Response plan in accordance with NIST 800-61 guidelines.• Created risk management framework to conduct risk assessments and treatment.• Monitored and triaged security events using EDR and SIEM (Defender and Log360).

• Developed B2B and B2C e-commerce solutions for clients on several platforms (BigCommerce, Shopify, Ebay, Amazon).• Implemented several website features (Shipping integrations, Product filters, Website Analytics).• Set up customer support channels through social media platforms (WhatsApp, Instagram, Facebook).• Set up Business Social Media accounts and linked to e-commerce platforms.• Designed graphics such as company banner, company logo, and product images.