M S Ali (Shek Ali) Email & Phone Number

United Arab Emirates

As a Cloud Infrastructure Engineer, I support, maintain cloud-based solutions for organizations. My expertise lies in deploying and managing scalable, reliable, and secure cloud infrastructure using VMware Esxi,HyperV,Microsoft Azure. I have a strong understanding of cloud-based architectures, virtualization, and containerization technologies.Working.

Dubai

Worked for different high profile clients:Accor Group of Hotels (Sofitel,Novotel,GrandMercure,Pullman,Adagio,Rixos,MGallery,Mercure,IBIS etc...)ADNOC Distributors Now Health InternationalKGT Communications Ajeej CapitalAction HotelsEradah CapitalZand BankASCS (American School of Creative Science )Bukhatir GroupAbu Dhabi FinanceAgthia GroupNBK CapitalWorked.

Dubai, United Arab Emirates

• Performing the required IT health checks of all the major clients on their environment including AD, Exchange, SQL servers, Cisco UCS, Office365,Microsoft Azure, VMware VCentre On-premise and Cloud environment, Storage.
• Reviewing the output of each check
• Identifying valid deviations and false positives (this includes tool deviations which indicate the tool is causing the… Show more Performing the required IT health checks of all the major clients on their environment.
• Identifying valid deviations and false positives (this includes tool deviations which indicate the tool is causing the deviation)
• Notifying Internal support team/ Service Management of deviations, issues as per policy
• Formally logging valid deviations by creating tickets using company support portal ServiceNow

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Manage business continuity ensuring all vertical applications, infrastructure, and end-user support.
• Manage technology landscape and architecture, cybersecurity, Service Desk, Data Management, Applications, Operations, and Infrastructure.
• Manage Technology projects (New lending Platform, Document Tracking, New Data Management MIS, Regulatory Integrations, IT Operation Enhancements)
• Adhere to the risk and information security through working closely with… Show more
• Adhere to the risk and information security through working closely with ensuring Cybersecurity guidelines and compliance to IT security standards, policies, and procedures.
• Manage vendor contracts for outsourcing and managed service’s ensuring SLA baselines are achieved.

Sharjah, United Arab Emirates

Maliha, Sharjah

Dubai, United Arab Emirates

I’ve been working at Zand from the beginning, early stages of the project, while building this new first digital bank in the world that serves both retail and corporate banking. This is set for imminent launch in the UAE, subject to final regulatory approvals. In addition to innovative banking services, Zand is set to be a digital economic accelerator.

Dubai, United Arab Emirates

Providing technical support for Windows and Apple/macOS users in a Banking /Financial environment including different vendor users in a On-premise and cloud infrastructure such as Microsoft Azure,Office/M365, AWS and GCP. Managing MDM devices using Microsoft Intune, JAMF cloud for Apple devices including iMac,MacBook,MacMini,iPad,AppleTV, iPhone.

Dubai, United Arab Emirates

Leading the technical and functional Service Desk operations for the clients.Responsibilities including managing the team while the absence of the Service desk manager, providing training for the newly joined team members, providing technical assistance for the entire team, handling complicated issues and customer escalations.Generating monthly incident.

Dubai, United Arab Emirates

Technical support for the Five start hotel users such as Sofitel, Novotel,Grand Mercure,Pullman, IBIS etc... Providing day-to-day support for all internal hotel IT systems and users, minimizing any system outagesrelated to servers,different types of application such as Opera PMS, MICROS-Fidelio, Infor-Sun System, Oasys HR Payroll system, ASSA ABLOY door.

Sharjah, U A E

• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Operate master consoles in order to monitor the… Show more
• Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

• Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office and any other authorised desktop applications
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral… Show more
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards

India

Responsible for designing,assembling. developing, and testing computer hardware, including computer systems, computer chips, keyboards, routers,scanners and printers.Design and oversee the production of computer hardware equipment,Test and re-test parts to ensure they work properly,Identify and isolate defects,Analyze information and recommend appropriate.

Bca

Mcitp, Microsoft Certified It Professional

• MCITP: Enterprise Administrator on Windows Server® 2008 • MCSA: Windows Server 2008 (MCSA) • MCTS: Windows Server® 2008 Network.

N+, Networking

N+Certification: Internationally Recognized Networking Course Designed by CompTIA, USA, and completed at IIHT Mangalore, India.

A+, Computer Hardware

A+ Certification: Internationally Recognized Hardware Course designed by CompTIA, USA, and completed at IIHT Mangalore, India

Primary School