Melissa Durland
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Melissa Durland Email & Phone Number

Sr. Sales Operations Administrator - Global Nexis Solutions at LexisNexis
Location: Dayton, Ohio, United States 6 work roles 3 schools
1 work email found @lexisnexis.com LinkedIn matched
4 data sources Profile completeness 100%

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Work email m****@lexisnexis.com
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Current company
LexisNexis
Role
Sr. Sales Operations Administrator - Global Nexis Solutions
Location
Dayton, Ohio, United States
Company size
10922 employees

Who is Melissa Durland? Overview

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Quick answer

Melissa Durland is listed as Sr. Sales Operations Administrator - Global Nexis Solutions at LexisNexis, a company with 10922 employees, based in Dayton, Ohio, United States. AeroLeads shows a work email signal at lexisnexis.com and a matched LinkedIn profile for Melissa Durland.

Melissa Durland previously worked as Sales Operations Administrator - Academic Field Sales Team at Lexisnexis and Training/Knowledge Management Specialist at Lexisnexis. Melissa Durland holds Associate'S Degree, Data Analytics from Sinclair Community College.

Company email context

Email format at LexisNexis

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{first}.{last}@lexisnexis.com
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AeroLeads found 1 current-domain work email signal for Melissa Durland. Compare company email patterns before reaching out.

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Profile bio

About Melissa Durland

As the go-to expert for account householding, I ensure customer accounts are accurately consolidated and organized. I conduct thorough ID audits to maintain compliance and optimize account usage. For complex and concierge accounts, I facilitate contract renewals and updates, coordinating with billing, credentialing, and fulfillment teams for seamless account setup and maintenance. I analyze account data from various sources to provide detailed insights and recommendations.Adept at troubleshooting and resolving customer and account issues, I conduct detailed reviews of customer contracts to avoid processing errors. I mentor peers and collaborate effectively with other groups, providing thorough analysis and recommendations based on account data.

Listed skills include Management, Crm, Customer Service, Customer Satisfaction, and 37 others.

Current workplace

Melissa Durland's current company

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LexisNexis
Lexisnexis
Sr. Sales Operations Administrator - Global Nexis Solutions
new york, new york, united states
Website
lexisnexis.com
Employees
10922
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Company profile
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6 roles

Melissa Durland work experience

A career timeline built from the work history available for this profile.

Sr. Sales Operations Administrator - Global Nexis Solutions

Current
Lexisnexis

Dayton, Ohio Area

  • Manage account householding, ensuring accurateconsolidation and organization of customer accounts
  • Conduct thorough ID audits to maintain compliance andoptimize account usage
  • Facilitate contract renewals and updates for Corporate and Media accounts
  • Coordinate with relevant departments for seamlessaccount setup and maintenance
  • Analyze account data from various sources to providedetailed insights and recommendations
Feb 2018 - Present

Sales Operations Administrator - Academic Field Sales Team

Lexisnexis

Miamisburg, OH

Sep 2015 - Feb 2018

Training/Knowledge Management Specialist

Lexisnexis

Miamisburg, OH

- Maintained and created Knowledge Management resources for Customer Support- Developed and delivered specialized training using various tools/software- Identified knowledge gaps within Customer Support- Traveled to Manila, Philippines multiple times to deliver in-person training for Customer Support (2011-2013)- Provided consultant support for Account.

Jan 2013 - Aug 2015

Customer Support Operations Consultant (Product Specialist)

Lexisnexis

Miamisburg, OH

- Primary source for product/process information to teams across multiple functional areas- Deliver training across the department- Travel and represent the business for various initiatives- Generate and analyze statistical data for management reports- Deliver training/people management abroad (Asia/Pacific)- Prepare requirements for system implementation.

Jun 2011 - Jan 2013

Sr. Operations Support Representative

Lexisnexis

Miamisburg, OH

  • All of the duties of an Operations Support Specialist
  • Member of Center of Expertise that provides client solutions.
  • Create/maintain/deliver training for new and tenured team members.
  • Perform regular updates to knowledge database.
  • Update and escalate CRM issues
  • Admin for Problem Ticket Dispatch initiative.
Oct 2006 - Jun 2011

Operations Support Representative

Lexisnexis

Miamisburg, OH

  • Build positive relationships with clients.
  • Manage ID/Password and Web support.
  • Resolve TCP/IP problems.
  • Provide explanation of contractual charges.
  • Dispatch problem tickets.
Jul 2003 - Oct 2006
Team & coworkers

Colleagues at LexisNexis

Other employees you can reach at lexisnexis.com. View company contacts for 10922 employees →

MA Michael Agee Michael Agee Colleague at Lexisnexis Alpharetta, Georgia, United States, United States View → TB Tan Belle Tan Belle Colleague at Lexisnexis WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → AA Ana Alers-Nieves Ana Alers-Nieves Colleague at Lexisnexis Atlanta Metropolitan Area, United States View → DC Debbie Cheuvront Debbie Cheuvront Colleague at Lexisnexis Wilmington, Ohio, United States, United States View → MB Michael B. Michael B. Colleague at Lexisnexis Los Angeles Metropolitan Area, United States View → DB Dorothy Brooks Dorothy Brooks Colleague at Lexisnexis Punta Gorda, Florida, United States, United States View → RK Ray Krontz Ray Krontz Colleague at Lexisnexis Seattle, Washington, United States, United States View → WW Wendy White Wendy White Colleague at Lexisnexis West Alexandria, Ohio, United States, United States View → IG Isabelle Gammer Isabelle Gammer Colleague at Lexisnexis London, England, United Kingdom, United Kingdom View → TM Thembani Makholwa Thembani Makholwa Colleague at Lexisnexis City Of Cape Town, Western Cape, South Africa, South Africa View →
3 education records

Melissa Durland education

Business Info Sys/Information Processing Certificate, Business Information Systems

Sinclair Community College

Activities and Societies: National Society of Leadership and Success I am currently working towards an Associate of Applied Science in.

FAQ

Frequently asked questions about Melissa Durland

Quick answers generated from the profile data available on this page.

What company does Melissa Durland work for?

Melissa Durland works for LexisNexis.

What is Melissa Durland's role at LexisNexis?

Melissa Durland is listed as Sr. Sales Operations Administrator - Global Nexis Solutions at LexisNexis.

What is Melissa Durland's email address?

AeroLeads has found 1 work email signal at @lexisnexis.com for Melissa Durland at LexisNexis.

Where is Melissa Durland based?

Melissa Durland is based in Dayton, Ohio, United States while working with LexisNexis.

What companies has Melissa Durland worked for?

Melissa Durland has worked for Lexisnexis.

Who are Melissa Durland's colleagues at LexisNexis?

Melissa Durland's colleagues at LexisNexis include Michael Agee, Tan Belle, Ana Alers-Nieves, Debbie Cheuvront, and Michael B..

How can I contact Melissa Durland?

You can use AeroLeads to view verified contact signals for Melissa Durland at LexisNexis, including work email, phone, and LinkedIn data when available.

What schools did Melissa Durland attend?

Melissa Durland holds Associate'S Degree, Data Analytics from Sinclair Community College.

What skills is Melissa Durland known for?

Melissa Durland is listed with skills including Management, Crm, Customer Service, Customer Satisfaction, Egain, Document Management, Databases, and Analysis.

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