M. Seth Matson Email & Phone Number

Evanston, Il, Us

Park Ridge, Illinois, United States

Cedar Rapids, Iowa, United States

Manage day-to-day activities in a cardiology clinic averaging 250-300 appointments per day. Proactively identify and respond to operational issues. Develop and implement new procedures and frequently review process efficiency. Collaborate with nursing and diagnostic teams to achieve efficient workflows. Field, respond, and escalate patient complaints.nEngages in close collaboration with multifunctional departments (IT, Informatics, Analytics, Coding, HR, etc.) to achieve departmental objectives and support patient access. Oversee incoming and internal referral management of 100+ referrals per week.Support clinic billing activities and point-of-service collections. Oversee daily clinic cash handling and patient payment reconciliation. Research and resolve potential billing and coding errors with appropriate parties. Review various reports (missing charges, open encounters, late charges, etc.) to ensure timely and accurate billingRecruit, hire, and onboard non-clinical patient services staff. Supervise, coach, mentor, and complete annual performance reviews of non-clinical patient services staff. Oversee payroll, employee scheduling and attendance, and administer HR policies and procedures. Actively engage with employees in performance management and organizational development initiatives.Responsible for physician and provider credentialing at 9 sites. Support physician requests for procedure volume and wRVU data. Oversee schedule template maintenance for 25 providers at 6 locations and full suite of diagnostic resources including echo, EKG, nuclear imaging, stress testing, cardiac monitor and device, vascular imaging, and vascular imaging/procedure at 3 locations.Provided key onsite support for large IT implementation (Epic Cupid) including automatic charge capture in a provider-based billing (PBB) clinic. Work collaberatively with Cardiovascular System Service Line to review, share, and align best practices across 8 regions in Iowa, Illinois, and Wisconsin.

Cedar Rapids, Iowa, United States

Provided functional leadership as a first point of contact for clinic physician and employees. Lead monthly staff meetings and served as employee and physician liaison.Oversaw daily operations and resolved operational issues. Approved employee payroll and coordinated employee and physician work schedules. Coordinated schedules, processes, workflows for 2 additional outreach clinics. Inventoried and ordered medical and office supplies. Maintained provider and resource schedules in the organization's electronic medical record system, Epic®. Created reports and queried data to support equipment investments (i.e. echocardiography machine) and ongoing clinic performance. Coordinated incoming patient referrals and obtained prior authorizations for clinic and hospital diagnostic services. Researched and answered patient billing and insurance inquiries. Worked with central coding department to audit and capture appropriate charges.

Cedar Rapids, Iowa

Researched complex service requests and provided resolution. Obtained advanced training and product specialization. Provided financial advisors, sales assistants, and clients with policy/benefit explanations and details.

Dubuque, Iowa Area

Assisted with implementation of UnityPoint Health Finley Hospital Central Scheduling by consolidating scheduling, insurance verification and pre-registration for Outpatient Physical, Occupational and Speech Therapies and the transition of patients from HomeCare to Outpatient services.Met and interacted with other leaders to review, revise, and implement Standard Operating Procedures and Policy. Employed standards of excellence and coach other team members to ensure the patient experience exceeds expectations.Collaborated with team members in informatics and electronic medical record (EMR) build/configuration to maximize the efficacy of delivering critical patient health information while maintaining a strict adherence to Best Practice and exemplary patient care.Gained experience in scheduling workflow and "mechanics" involved in numerous departments and various Radiology modalities: Computed Tomography (CT), X-Ray, MRI, MRA, Mammography, Nuclear Medicine, Positron Emission Tomography (PET), Ultrasound, Transthoracic Echocardiograms (TTE), Transesophageal Echocardiograms (TEE), Radiation Oncology, Physical Therapy, Occupational Therapy, Speech and Language Pathology.

Dubuque, Iowa Area

Completed patient registration and admissions. Participated in revenue cycle projects to facilitate new worker's compensation billing channels.

Dubuque, Iowa Area

Assisted the Physical Therapist by guiding patients through established rehabilitative therapy routines--observed for consistency of motion, proper form, and provided encouragement. Treated patients with therapeutic modalities such as therapeutic ultrasound, iontophoresis, and interferential current (IFC). Scheduled new and established physical, occupational, and speech therapy appointments in accordance with physician orders.

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Master of Business Administration in Healthcare Management

Bachelor Of Science - Bs, Business Administration And Management, General

Bachelor’S Degree, Business Administration And Management, General

General Education For Transfer, Business Administration And Management, General