In my role as Director, Insight & Customer Strategy I support customers to define and demonstrate the value Oracle solutions deliver across their organisation, ensuring Executive acceptance and buy-in of detailed business cases. I am primarily responsible for delivering end-to-end value-add strategic consulting services to key customers. Supporting Executives across industries to define or validate their Cloud transformation strategy with comprehensive industry research, outlook and points of view.

As the Director Customer Success, I managed a team of 12 CSMs and responsible for supporting APAC customers throughout their migration to Oracle SaaS solutions ensuring the highest quality support and engagement. My primary focus was guiding the successful adoption of solutions ensuring optimisation of processes to take full advantage of functionality and features.

As Director, Cloud Transformation (Oracle Consulting) I was chiefly responsible for delivering end-to-end value-add strategic consulting services to key customers. This included demonstrating the value and benefits Oracle SaaS solutions deliver and outlining a robust transformation strategy and plan for successful adoption, including why Oracle Consulting was best placed to support and partner.

The Oracle Cloud Insight and Customer Strategy team provides value-added strategic consulting services to key clients focusing on the strategic business benefits enabled by leading edge digital technologies. We collaborate with executives to execute and deliver consulting engagements providing actionable solution recommendations and transformational roadmaps supported by a comprehensive financial business case.

I was primarily responsible for developing and delivering business consulting solutions to clients across the APAC region encompassing strategy and roadmap development; IT transformation; performance improvement; business case development, including ROI and TCO models; M&A, due diligence and post deal integration; and organisational design, outsourcing and shared service centre.I am particularly proud of transferring from BT Australia to BT Singapore in June 2013 to take a central regional role in better supporting clients across the APAC region; and leading the development of a strategic partnership resulting in a Contact Centre BPO contract with a major Australian energy distribution company.Additional Achievements• Identified, sold and delivered client business consulting solutions for new and existing customers, supporting business development strategies to achieve large managed services contracts.• Delivered annual consulting revenues leading to sale of ‘pull through’ managed services contracts of over US$10 million.• Coordinated and managed the consulting sales pipeline, with ‘pull through’ managed-services opportunities.• Provided ongoing business consulting leadership on key client accounts, including M&A due diligence services for an impending acquisition, and design support in the development of a regional Shared Services Centre. • Led and delivered a client Mobility assessment across Australia and China, providing a review of existing technology limitations and a roadmap for transition to a flexible working environment.

As Head of Finance Transformation, Wholesale Banking (WB) division, my primary responsibility was leading and managing teams through a suite of transformation initiatives. I am particularly proud of successfully Directing the Finance Offshoring project, transferring 36 FTEs from the Australian and British Finance teams to Accenture, India.Additional Achievements• Led, managed and performance supported onshore and offshore WB Finance Global Services and Project Accounting teams.• Provided governance and control over financial processes and reporting for WB Global Services and the Project investment portfolio.• Developed a comprehensive global cost transparency and attributions solution, driving alignment across NAB to deliver transparency and accuracy in cost attributions and recharges.• Delivered increased cost management across NAB Wholesale Banking through the development and implementation of an effective, controlled and transparent global cost attribution and recharge solution. • Supported the identification, delivery and achievement of various NAB Wholesale Banking cost management initiatives, whilst providing status reporting to the Cost Council of progress in delivering cost initiatives.

I was chiefly responsible for providing strategic management advisory services to clients across the ICT (Telecoms), Consumer Goods, Financial Services, Resources and Government sectors.Notably, I managed the post-acquisition integration project at Babcock & Brown covering the acquisition of Alinta; and served as a Programme Director for a major Telstra transformation programme, including all financial management, governance and reporting activities. Additional Achievements• Developed performance reporting and management systems to improve client understanding of actual performance against defined strategic metrics.• Provided change management support across client businesses, defining business requirements and drivers and ongoing stakeholder decision support.• Supported clients in defining technology application needs from vendor and package selection through to implementation programme management.• Led KPMG team delivery on the valuation and sale of a division of a major Australian entity. • Managed and led the KPMG Business Performance Services team relationship with Telstra.• Identified strategic advisory opportunities leading to the successful delivery of technology-focussed engagements at clients across Financial Services, Energy and Mining, Defence and Government. • Delivered presentations on KPMG financial management, change management solutions and thought leadership at professional and industry conferences, leading to a number of client business development opportunities and confirmed client delivery.

As the Chief Financial Officer (CFO), I developed, implemented and managed all finance-related systems, policies and procedures across the business, ensuring compliance with shareholder and best practice requirements. Notably, I implemented a full ERP solution covering all Finance reporting and control requirements, ensuring full integration and compliance with all production and other MRO requirements.Additional Achievements• Successfully managed the development of a five-year strategic business plan covering organisational objectives and goals. • Recruited and managed the IT team and coordinated the selection and implementation of technology solutions across the business including infrastructure, ERP, communication and financial reporting applications.• Implemented and monitored effective and robust control systems across the business, both within the finance function and supporting teams, including supply chain, material management, and MRO data capture activities.• Implemented and developed an internal management reporting system across all aspects of the business in line with functional KPIs, ensuring tight cost- and working capital- management and production efficiencies.

Key responsibilities• Provided advisory and assurance services to clients to assist though major technology and finance implementation and change management projects.• Developed and delivered best practice financial risk management, corporate governance and business advisory services to strategic advisory clients.• Managed client implementation projects to deliver best practice corporate governance and financial reporting standards.• Managed the global account team for PwC Australia’s No.1 ‘Consumer and Industrial Products’ (PwC Industry group) client.• Led role in the ongoing business development and growth of Industry group and Business Advisory service offerings.• Developed and implemented security and control solutions for major ERP (SAP) implementation and change programmes.• Developed and provided internal ‘Centre of Excellence’ capabilities for ERP application corporate governance and risk management requirements.• Led role in the design and delivery of 2003 and 2004 graduate recruitment programmes through all stages from identification, interview and selection.