Jessica Haley Email & Phone Number

Huntington Beach, Ca, Us

Irvine, Ca, Us

Served as a strategic consultant for 20+ client, specializing in email marketing strategy using Oracle Eloqua, and designing complex campaigns including segmented personalization, multichannel, cart abandonment, web nurturing, and lead generation to drive engagement and sales.Cultivated relationships through scheduled strategy calls, proactive dissemination of industry insights and best practices, and recognition of revenue generation strategies.Aligned email marketing strategies with clients' broader business goals, conducted implementation and training services, ensuring seamless integration and utilization of automation solutions, and provided frontline support for troubleshooting and issue resolution.Collaborated with marketing, ecommerce, and customer support departments to execute comprehensive marketing services, identify areas for improvement in email content, timing, segmentation, and automation workflows, and provided actionable recommendations to enhance email marketing effectiveness.Contributed to the monthly "Marketing Download" by designing email layouts and crafting content focused on industry best practices and tools for success, fostering knowledge-sharing among team members.As Communications Lead for the Black Culture Collective, developed engaging content and meeting agendas, including company-wide programming for Black History Month, Juneteenth and utilized Adobe InDesign, Illustrator and Photoshop to curate and produce a monthly newsletter highlighting members' achievements, welcoming new members, and fostering community engagement.

Irvine, Ca, Us

Provided marketing automation services and support to Paciolan customers in the sports and live event spaceEstablished & managed professional relationships with multiple client contacts simultaneously Oversaw development and execution of complex campaigns within the marketing automation database (Oracle Eloqua/Adobe Campaign)Assisted with the strategic and tactical planning of marketing automation campaigns for Paciolan clients Assisted with internal coordination of client projects and best practice sharing Front line support for client issues/troubleshooting with marketing automation toolsPerformed implementation and training services for clients

Assisted with the development & execution of the Great Park Ice & FivePoint Arena marketing plan with a focus on growth strategies and brand awareness that generated over $10M in profit in 2019 Developed original content for social media platforms, website content, and digital/print/broadcast advertisements, including commercials, promotional videos, and photo shoots Assisted with creation, execution & analysis of SEO and digital marketing campaignsCoordinated all logistical aspects of both athletic and non-athletic special events Established and maintained relationships with strategic partners for sponsorships and special events

Costa Mesa, California, Us

Successfully developed relationships with media to secure coverage for assigned accounts including Mitsubishi Motors, Carhartt, Mattel, Polaris, ATT, Red Bull, Indian Motorcycle & VIZIOWrote & disseminated press materials, including news releases, media alerts, and pitch letters

Served as first point of contact, providing critical race day information to runners, spectators and LA Loyal participants in collaboration with the operations and marketing departmentsFacilitated daily interaction with engaged participants of the Los Angeles Marathon, Pasadena Half Marathon, LA BIG 5K, Santa Monica Classic, Students Run LA, 26th Mile and the U.S. Olympic Trials. I also assisted with inquiries related to LA Road Runners, the largest running group in Los AngelesCreated the first ever Customer Service Specialist Handbook, which outlined processes and listed responses to general and specific inquiries from participants with intent to reduce time spent training future customer service staff

Effectively recruited, trained, and managed Guest Services and Street Team staff of 85+ and ensured that they executed exemplary guest services including ushering, ticket scanning and activation executionCoordinated all logistical aspects of both athletic and non-athletic special events

San Francisco, California, Us

Provided outstanding guest services to fans, ticket holders and clients attending Golden State Warriors games and events in BMW Club of Oracle ArenaArena and ensured the information was relayed to guests appropriatelyAssisted with the successful execution of promotional theme nights and other Golden State Warriors events by managing activations and providing outstanding customer service

Walnut Creek, California, Us

Supported programmatic field work through focused proactive community and neighborhood outreach initiatives within the city of San Francisco.

Served as Youth Sports Director of Castaic Sports Complex from 2012-2016. As Youth Sports Director, primary functions included creating game schedules, training and scheduling staff and officials, soliciting bids from multiple vendors and purchasing uniforms and equipment for game days and tournamentsBy creating and implementing marketing tactics that focused on superior customer service, regular and engaging communication with parents and the community, participation in each league increased by 40% in each youth sport (soccer, basketball, flag football and baseball/t-ball) and the average rate of returning participants increased from 35% to 85%Received commendation from Supervisor Antonovich and was awarded Employee of the year in 2012 for outstanding performance in Youth Sports Director role

Northridge, Ca, Us

Supported the Human Resources department by orienting new employees, administering employee benefit programs, and logging applications for employment Offered clerical and administrative support to Human Resources executivesPerformed various presentations for department Supervisors and Executive Director of USU

Master Of Arts - Ma, Sport Management

Bachelor Of Arts (B.A.), Psychology