Lynette S. Email & Phone Number

• Key Accomplishments:1. Spearheaded an initiative that resulted in a 58% reduction in sales call evaluation time by shifting from question-level to call-level analysis, leveraging LLM and NLP to enhance prediction.
• Drive vision and Outcome Based Roadmap for Data and Al / ML products backed by extensive User Research and Iterative UX Design.
• Manage product life cycle to tactical execution.
• Become the subject matter expert on our products, deeply understand the needs of our partners and their business processes so you can help drive product strategy/vision.
• Partner with our stakeholders - Establish relationships with our sales, marketing, data, technology, and compliance partners to understand their needs and advocate, as needed, for the optimal solution. Help prioritize.
• Monitor product metrics and customer feedback post launch, and iteratively deliver on amazing experiences that our customer can't live without.

New York, United States

• Senior AnalystThis Product Manager plays a central role in envisioning and design of next generation of global consumer and commercial credit risk capabilities spanning limit management, customer management.
• TECHNOLOGY DRIVEN: Spearheaded the discovery of new credit risk capabilities integrating AI, gaining senior leaders' support and saving the organization $1.3m in third-party vendor costs.
• HUMAN-CENTERED: Collaborated with cross-functional engineering teams to groom features and break down requirements into user stories, key metrics, happy and unhappy path scenarios, and data requirements. Highlighted.
• BUSINESS FOCUSED: Research and develop a document repository to organize and capture anecdotal evidence and data from the strategy team and updates, adhering to best practices and ensuring influencers have up-to-date.
• TRANSFORMATIONAL LEADERSHIP: Supported the Vice President in enhancing his presentation to engage the target audience by providing professional articles on storytelling and visual elements.

New York, United States

• This Product Manager plays a central role in envisioning and design of next generation of global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and.
• BUSINESS FOCUSED: Assisted the Senior Manager in developing the product strategy and roadmap based on enterprise-wide priorities and metrics.
• TECHNOLOGY DRIVEN: Conducted research and collaborated with stakeholders, external to the Credit and Fraud Risk team to assess the feasibility of in-house emerging technologies and their applicability to the Risk.
• USER-CENTERED: Conducted user research to analyze underwriters’ pain points, identified a critical process bottleneck hindering operational efficiency, and collaborated with cross-functional teams to recommend.
• TRANSFORMATIONAL LEADERSHIP: Became the product matter expert on the Merchant Proactive Financial Gathering journey by actively disseminating discovery findings with internal stakeholders and getting alignment on.

Tempe, Arizona, United States

• Developed innovative products and experimented with solutions focused on addressing a core pain point of a user persona, resulting in an $8K award from the Venture Devils Challenge pitch competition
• Innovated a creative solution that led to an increase in 80 interested users with one social media post, several referrals, and zero marketing spend
• Conducted extensive consumer research involving 60 individual interviews and one focus group to immerse in a deep understanding of the problem and extract key insights to develop valuable product solutions
• Implemented frameworks such as Journey Maps and Key Personas to identify opportunities to critique product specs to elevate user experience
• Developed strategic plans and managed product roadmap from concept to implementation
• Conceptualized business models and pricing strategies based on past and current market trends

Fort Collins, Colorado, United States

• Started a job shadowing placement company where students and adult learners get matched with professionals in organizations to learn about the different careers
• Secured new sales and B2B partnerships by networking and sales outreach resulting in 98% placement success
• Established relationships with the local community by developing marketing materials, running social media campaigns, advertisements and attending events and conferences, resulting in securing a contract with the.
• Presented to the career center at Colorado State University and placed 100% of their students with job shadowing hosts
• Received a $1K sponsorship amount from a generous donor of the Boys and Girls Club in Fort Collins
• Experimented with a new business concept at a local distillery that tested the demand for personalized group discounts and activities for families and social groups, resulting in 30 new clients in one day and a.

Masters Of Science, Innovation And Venture Development

1 | Discover + Insight The tools and experience to explore and immerse in industry or sector customer needs, competitive landscape and.

Ba(Hons) - 2Nd Upper Hons, International Hospitality Management With Events And Conferencing