Michael Solano Fallas 🇨🇷
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Michael Solano Fallas 🇨🇷 Email & Phone Number

Customer Success Engineer at JumpCloud at JumpCloud
Location: Costa Rica, Costa Rica, Costa Rica 6 work roles 6 schools
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Current company
JumpCloud
Role
Customer Success Engineer at JumpCloud
Location
Costa Rica, Costa Rica, Costa Rica
Company size
220 employees

Who is Michael Solano Fallas 🇨🇷? Overview

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Quick answer

Michael Solano Fallas 🇨🇷 is listed as Customer Success Engineer at JumpCloud at JumpCloud, a company with 220 employees, based in Costa Rica, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Michael Solano Fallas 🇨🇷.

Michael Solano Fallas 🇨🇷 previously worked as Customer Success Engineer at Jumpcloud and NetApp Technical Support Engineer at Concentrix. Michael Solano Fallas 🇨🇷 holds Student, Computer Engineering, Bachelor Degree from Universidad Estatal A Distancia.

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Email format at JumpCloud

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JumpCloud

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Profile bio

About Michael Solano Fallas 🇨🇷

Network Infrastructure Professional, with more than 10 years of experience in IT departments for nationalcompanies and experience in roles as a Bilingual Technical Support Engineer for international companies with ITIL standard management.

Listed skills include Team Leadership, Microsoft Office, Html, Windows, and 42 others.

Current workplace

Michael Solano Fallas 🇨🇷's current company

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JumpCloud
Jumpcloud
Customer Success Engineer at JumpCloud
louisville, colorado, united states
Website
jumpcloud.com
Employees
220
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6 roles

Michael Solano Fallas 🇨🇷 work experience

A career timeline built from the work history available for this profile.

Customer Success Engineer

Current
Jumpcloud

Costa Rica

Jul 2020 - Present

Netapp Technical Support Engineer

Concentrix

Ultra Park I

All related to helping customers (via phone or email) to troubleshoot NetApp filers (from Priority 2 to Priority 4) on CORE and NAS verticals. Also, I was on Coverage Team for weekends as per that reason I had to take Priority 1 cases. (The account was closed).

Oct 2018 - Jun 2019

Customer Service Representative

Amazon

Costa Rica

All related to Customer Service for the USA and Mexico countries (by phone and by chat). I participated in 4 teams and in all of them, I achieved the goals. Time worked: 3 months (seasonal contract).

Apr 2018 - Jul 2018

Information Technology Infrastructure Specialist

Cemaco

Costa Rica, San José, Sabana Oeste, 350 Oeste De Canal 7

I managed servers, routers, and other communications equipment in the IT Department. In 2011 we changed all cashiers by Thin Clients with Linux operating system, also we changed all routers (19 in total) by Cisco equipment and launched a project to inventory the equipment in the IT area, and also we changed the Antivirus Symantec by ESET Endpoint Security..

Jan 2011 - Oct 2016

Network Administrator

Montecillos

Alajuela, Costa Rica

I provided support for the data network of the company, both structured cabling (UTP and fiber optic) and review of active equipment (Switch, Router, Access Point) I kept the servers running (3 Windows 2003 Servers, an AIX Server and one Ubuntu Server), I made backups in 4mm tape (BrightStor ArcServ Backup and Netbackup), I Created and deleted user.

Oct 2007 - Dec 2010

Technical Support Representative

Proyectica

San Jose, Costa Rica

I provided support for the data network of the company, I kept the servers up (2 Windows 2003 Servers and 1 Red Hat Linux Server), I made backups, I created and deleted user accounts (Windows 2003 Server) and email (Neomail in Red Hat Linux), I supported equipment both software and hardware, I handled inquiries and user problems, I repaired damaged.

Feb 2007 - Oct 2007
Team & coworkers

Colleagues at JumpCloud

Other employees you can reach at jumpcloud.com. View company contacts for 220 employees →

IM Iliana Milan Iliana Milan Colleague at Jumpcloud Irving, Texas, United States, United States View → GR Greeshma Reddy Greeshma Reddy Colleague at Jumpcloud Hyderabad, Telangana, India, India View → ME Michel El Hajj Michel El Hajj Colleague at Jumpcloud Lebanon, Lebanon View → CS Chuck Schwab Chuck Schwab Colleague at Jumpcloud Boulder, Colorado, United States, United States View → AM Aakarsha Maddi Aakarsha Maddi Colleague at Jumpcloud Andhra Pradesh, India, India View → ZC Zdravka Cankova Zdravka Cankova Colleague at Jumpcloud Round Rock, Texas, United States, United States View → MR Mounik Reddyreddy Mounik Reddyreddy Colleague at Jumpcloud Hyderabad, Telangana, India, India View → LR Lalith Raj M Lalith Raj M Colleague at Jumpcloud Bengaluru, Karnataka, India, India View → IK Impana K V Impana K V Colleague at Jumpcloud Karnataka, India, India View → RK Rahul Kumar Rahul Kumar Colleague at Jumpcloud Bengaluru, Karnataka, India, India View →
6 education records

Michael Solano Fallas 🇨🇷 education

Associate'S Degree, Customer Service Support/Call Center/Teleservice Operation

Instituto Nacional De Aprendizaje

Cisco Certified Network Associate, System, Networking, And Lan/Wan Management/Manager, Associate Degree

Cisco Networking Academy

Specialized Technician, Computer Systems Networking And Telecommunications, Technician

Instituto Nacional De Aprendizaje

Course: Structured Cabling Technician Year 2005 Duration: 651 hours Course: Installation and Configuration of Active Equipment Technician.

Student, Computer Engineering, Bachelor Degree

Instituto Tecnológico De Costa Rica

Bachelor'S Degree, Higher Education, Bachelor Degree

Instituto Superior Julio Acosta Garcí
FAQ

Frequently asked questions about Michael Solano Fallas 🇨🇷

Quick answers generated from the profile data available on this page.

What company does Michael Solano Fallas 🇨🇷 work for?

Michael Solano Fallas 🇨🇷 works for JumpCloud.

What is Michael Solano Fallas 🇨🇷's role at JumpCloud?

Michael Solano Fallas 🇨🇷 is listed as Customer Success Engineer at JumpCloud at JumpCloud.

Where is Michael Solano Fallas 🇨🇷 based?

Michael Solano Fallas 🇨🇷 is based in Costa Rica, Costa Rica, Costa Rica while working with JumpCloud.

What companies has Michael Solano Fallas 🇨🇷 worked for?

Michael Solano Fallas 🇨🇷 has worked for Jumpcloud, Concentrix, Amazon, Cemaco, and Montecillos.

Who are Michael Solano Fallas 🇨🇷's colleagues at JumpCloud?

Michael Solano Fallas 🇨🇷's colleagues at JumpCloud include Iliana Milan, Greeshma Reddy, Michel El Hajj, Chuck Schwab, and Aakarsha Maddi.

How can I contact Michael Solano Fallas 🇨🇷?

You can use AeroLeads to view verified contact signals for Michael Solano Fallas 🇨🇷 at JumpCloud, including work email, phone, and LinkedIn data when available.

What schools did Michael Solano Fallas 🇨🇷 attend?

Michael Solano Fallas 🇨🇷 holds Student, Computer Engineering, Bachelor Degree from Universidad Estatal A Distancia.

What skills is Michael Solano Fallas 🇨🇷 known for?

Michael Solano Fallas 🇨🇷 is listed with skills including Team Leadership, Microsoft Office, Html, Windows, Linux, It Management, Cisco Technologies, and Telecommunications.

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