Michael Plummer Email & Phone Number

Eastbourne, GB

East Sussex, GB

Designing, Delivering and Supporting a range of business applications focuses on the book retail industry, regardless of whether their retail space is physical or virtual, let Gardners support you

East Sussex, GB

After rebuilding a Helpdesk over the last 4 years in preparation for projected user base growth my focus is now on linking booksellers with Gardners (Gard-Link) ensuring we maintain support levels and continue to innovate with the solutions on offer

East Sussex, GB

Managing the workload of the business application helpdesk team. EDI Integration Projects and systems analysis of the EDI translation programs. Liaising with the sales team to be the IT point of contact for key accounts. Developing training programmes to ensure skill sets are maintained in an ever changing support role.

East Sussex, GB

This role involves working within a software sales and support role. This involves primarily supporting independent booksellers through software installation, systems analysis and training. This customer facing relationship involves software demos, onsite installation, training and support of a stock control system and EPoS interface. A big part of the.

Hickstead, West Sussex, GB

Working from the head office I was responsible for the requirements of 30 onsite staff, and 50 remote staff across 6 offices and multiple home workers to assure they have access to the network during office hours and running maintenance and updates out of hours. Duties for the company also involve the set-up, configuration and of ongoing maintenance of.

I was a partner in the conception, development and launch of an ecommerce business, not just as a reseller but also developing our own brand in the marketplace. This involved the Project Management of many areas such as Marketing Campaigns, Website Development, and the formulation of business critical processes, including those for Customer Care, Accounts.

My role involved Purchasing, Stock Control and Sales in a B2B and B2C environment. I was responsible for the daily operations on the shop floor, and to develop business with new and existing customers to generate new sales channels for the products and services available. Management of staff training to ensure a high level of service was received by all.

Brighton, East Sussex, GB

On a weekly basis met with clients to provide an therapeutic environment to allow Anxiety Disorders to be understood. Working on short term contracts of 10 weeks for the students registered at the University Health Centre.

Bachelors, Psychology With Cognitive Philosophy

City & Guilds, Website Design