Tara King Email & Phone Number

Toronto, Ontario, Canada

Built the product enablement department to enable both employees and customers on the use of Uberflip* Established business processes for creation of new training materials in various formats* Mentored colleagues on education best practices and tools for production of training content* Built a company wide product certification program and rolled out to.

* Designed and built multiple e-learning courses* Created templates for training video creation* Evaluated and selected software for creating training videos

* Acquired by Autodesk

• Redesigned fundamental course to follow Instructional Design principals and better educate customers
• Updated existing courses to showcase updates in the software
• Created courses on advanced technical topics such as Data Feeds and Access Management
• Expanded course offerings by 50% in a single year
• Created and maintained multiple training environments
• Developed policies and procedures for training facilitation

Kitchener, Canada Area

• Provided customers with training on a variety of topics resulting in an average CSAT score of 95%
• Assisted in the development of policies and procedures for training facilitation
• Increased course offerings by 100% within a single year
• Developed relationships with multiple departments to assist in course development
• Developed training program for user conference

• Module Lead for all Workforce Management and HR courses.
• Upgraded course materials to reflect HTML upgrades and new features in the software.
• Maintained databases used for course delivery.
• Developed a relationship with Product Management to stay informed of features being added to future releases.
• Maintained relationships with SMEs in various groups to gather research and act as reviewers for new course content.
• Redesigned existing courses for delivery at INSIGHTS user conference.

Cambridge, Ontario

• Redesigned training materials to align with IBM standards and procedures.
• Maintained existing training content to reflect current software releases.
• Assisted team members with peer reviews, technical reviews and quality control testing of courses.

Toronto, Canada Area

• Delivered training courses for client project teams in both a classroom and virtual environment.
• Developed new courses to increase offerings to clients.
• Assisted in the development and implementation of policies and procedures for the Education Services department.
• Maintained existing training content to reflect current software releases.

Toronto, Canada Area

• Delivered technical and functional training courses for client project teams through classroom and virtual environments.
• Provided support to clients after training by answering questions related to their project.
• Assisted in the development of training instances used in the classroom.
• Developed new technical training courseware to increase offerings to clients.
• Maintained and updated existing courseware to reflect software releases.
• Continued to keep up to date on content for five technical and one functional course.

Toronto, Canada Area

• Delivered technical training for client project teams in a classroom environment.
• Developed new technical training courses to use Adult Education principles.
• Maintained and updated existing courseware as required.
• Met with clients to answer questions related to technical courses.
• Developed new technical courses for major releases of the software.

Diploma, Computer Science

Bachelor Of Arts, Anthropology

Activities and Societies: President of the Anthropology Society - 1998 Member of the Arts Council - 1998 Volunteer for Arts Orientation.

Bachelor Of Arts - Ba, Anthropology

Activities and Societies: Founder and Chair of the Anthropology Society Member of the Student Arts Council

Bachelor Of Arts - Ba, Anthropology

Activities and Societies: Founder and Chair of the Anthropology Society Member of the Student Arts Council