Customer Services Specialist Ii
Current- Assisting with IVF and Fertility Referrals to partner clinics. - Assisting members via chat, email, and outbound calls with account management (via Zendesk)- Assisting with leading trainings and meetings for new hires, and team members.- Reporting tech issues and bug reports (via JIRA and Asana)- Assisting in leading team-building events.- Providing.