Veronica Miller Email & Phone Number

Calgary, Alberta, Canada

440, 318 - 11 Ave Se, Calgary, Alberta

The function and focus my role with Resolve Legal Group is threefold:FIRST - To ensure our clients experience a sense of support from the first phone call through to the conclusion of their file. The Client Support Coordinator is trained to ask relevant and appropriate questions to help determine a client's specific legal requirement and match them with a member of our Resolve Legal Group team that will best suit their needs.SECOND - A constant support and resource on an as need basis to provide support by coordinating community resources to those clients who may require additional social supports throughout their legal process. This coordination of services includes arranging counseling, budget assistance, job skills training, education inquiries, arranging parent coordination and supervision services, and so much more. Providing additional assistance clients require during their family transition or legal needs to find and arrange services upon request and address any concerns regarding client accounts with the firm.THIRD: Quality control and client satisfaction are two of our top priorities at Resolve Legal Group. We have an internal set of standards our lawyers and support team are expected to adhere to. Our standards are transparent to our clients from the initial consultation, so clients can come to expect nothing less than excellence from our firm. It is the additional role of the client Support Coordinator to ensure clients are receiving the best possible service with their lawyer and our team. The Client Support coordinator is also available to review and discuss any questions or concerns that may arise over any part of our clients matter to ensure satisfaction with our firm and our services provided.

Calgary

 Assistant to Head of Litigation partner and two associates whose practices consist primarily of defence litigation of claims involving insurance, professional liability, and product liability, including claims with respect to heavy equipment, chemicals and oilfield equipment. Reorganized and managed the partner’s practice with diligence. Experience with Webview and Hummingbird DM. Document preparation, correspondence, drafting pleadings, general legal assistant duties.

 Assistant to two associates in general litigation. Some experience with Aderant Expert, Summation, SEDI and SEDAR. Document preparation, correspondence, leases, and various types of agreements.

 Dealing with clients, corresponding, scheduling, accounts receivable, etc. Preparing pleadings, correspondence, spreadsheet, and financial disclosure. Meeting deadlines, keeping organized, maintaining a high level of confidentiality. Maintaining flexibility around the firm while assisting several lawyers and multitasking. Experience with Esi-Law and Child View.

Accounts Receivable, Accounts Payable, Database Management

Legal Assistant Diploma, Legal Assistant Diploma

Activities and Societies: While studing at Bow Valley College, I was given the opportunity to represent the diploma program. My photograph.

Petroleum Land Administration, Petroleum

Petroleum Land Administration Certificate 2013

Business Computers Specialist, Business And Administration

CDI College was a one-year diploma program condensed into seven months. I excelled in my courses and had excellent attendance, and learned.