Atiya Welsh Email & Phone Number

Provides support to Operations Manager as related to project management and its various activities.Interfaces with customer, vendors, KRC inter-office departmentsGreeting customers arriving at the office Training new hiresAnswering phone calls and general administrative office support Responsible for all general office functions. Report cars in service as well as cars with issues as provided daily by NYCTA.Responsible for tracking all Field Modifications performed on cars Accept deliveries, verifing piece count against bill of lading,Order warranty parts, picking, packing, shipping out rejected parts.Determine packaging requirements and pack items accordingly for shipment.Compile, copy, sort, maintain, audit and file records both manually and using SAP GUI.Communicate with customers, employees and other individuals to answer questions,

• Processes and maintains 300+ leases, lease renewals, and rent payments to ensure up-to-date tenant accounts. • Performs routine audits and liaises with management companies to ensure regulatory requirement compliance. • Avidly advocates to end twin crises of homelessness and HIV/AIDS.

Processed auto insurance requests for records efficiently.• Regulated release of information by ensuring compliance with request, authorization and HIPAA. • Enforced adherence to processes and procedures by ensuring quality of standards were met

Greater New York City Area

Answering incoming phone calls in a professional and courteous manner and maintaining customer satisfaction. Responding to inquiries and determining service required by asking probing questions and using multiple computer applications to determine customer needs. Using multiple computer systems to handle inquiries, research answers, file requests for service, complaints or comments for investigation and for other purposes.

Greater New York City Area

Answered phones, took messages and relayed information to appropriate personnel Received and filed documents in alphabetical and numerical order Photocopied and faxed documents Maintained clean work area

Certificate, Computer Support Services

Associate'S Degree, Business Administration And Accounting