Michael Wilcox Email & Phone Number

Bellevue, Washington, United States

Bellevue, Wa

Execute hourly physical and financial power transactions in the Mid-Columbia bilateral power market and CAISO while managing multiple types of power generation assets, including hydro, solar, wind, biomass, and natural gas.

Bellevue, Wa

Assisted in day-ahead scheduling of purchases and sales for nine public utility districts and their assets.

Greater Seattle Area

A selective and immersive career training program, Koru teaches recent college graduates the skills to make a meaningful impact in the workplace after college. Part of a 16 person cohort to work on a real world project for T-Mobile.

Bellevue, Washington

• Researched and segmented customers in Microsoft Dynamics CRM for vertical market campaigns through the Act-On marketing automation system.• Recommended improvements to ongoing segmentation practices.• Created, scheduled, and implemented content for multiple social media platforms in Hootsuite.• Participated in weekly team meetings to determine and track marketing strategy and tactics.• Identified, categorized, and scanned physical legal documents into a Microsoft SharePoint repository.

Greater Seattle Area

• Researched and scheduled appointments with potential advertisers for local magazines in the Seattle area.• Participated in meetings with sales personnel.• Performed office duties as assigned.

Foothill Ranch, California

• Named Team Representative of the Month based on work ethic and achievement of monthly goals.• Answered product and service questions from customers by phone, email, and chat.• Provided information to customers regarding Oakley's warranty and return policies.• Created sales orders and up-sold products and services to increase brand loyalty.• Advised customers of products that best matched their lifestyle.• Used a wide variety of software, including SAP, Cisco, and Excel• Offered full time position but couldn't accept due to school schedule.

Ladera Ranch, California

• Rang up customers and assisted customers in finding items.• Cleaned and maintained cashier area.• Performed duties as assigned.• Named Employee of the Month on multiple occasions based on overall sales, customer service, communication.