Michael Wilcox Email & Phone Number

Bellevue, Washington, United States

Bellevue, WA

Execute hourly physical and financial power transactions in the Mid-Columbia bilateral power market and CAISO while managing multiple types of power generation assets, including hydro, solar, wind, biomass, and natural gas.

Bellevue, WA

Assisted in day-ahead scheduling of purchases and sales for nine public utility districts and their assets.

Greater Seattle Area

A selective and immersive career training program, Koru teaches recent college graduates the skills to make a meaningful impact in the workplace after college. Part of a 16 person cohort to work on a real world project for T-Mobile.

Bellevue, Washington

• Researched and segmented customers in Microsoft Dynamics CRM for vertical market campaigns through the Act-On marketing automation system.
• Recommended improvements to ongoing segmentation practices.
• Created, scheduled, and implemented content for multiple social media platforms in Hootsuite.
• Participated in weekly team meetings to determine and track marketing strategy and tactics.
• Identified, categorized, and scanned physical legal documents into a Microsoft SharePoint repository.

Greater Seattle Area

• Researched and scheduled appointments with potential advertisers for local magazines in the Seattle area.
• Participated in meetings with sales personnel.
• Performed office duties as assigned.

Foothill Ranch, California

• Named Team Representative of the Month based on work ethic and achievement of monthly goals.
• Answered product and service questions from customers by phone, email, and chat.
• Provided information to customers regarding Oakley's warranty and return policies.
• Created sales orders and up-sold products and services to increase brand loyalty.
• Advised customers of products that best matched their lifestyle.
• Used a wide variety of software, including SAP, Cisco, and Excel

Ladera Ranch, California

• Rang up customers and assisted customers in finding items.
• Cleaned and maintained cashier area.
• Performed duties as assigned.
• Named Employee of the Month on multiple occasions based on overall sales, customer service, communication.